Founded in 1907, UPS is the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. UPS provides a powerful competitive advantage that can help you earn repeat customers and grow your business.
To track any UPS shipment or mail you can use the Package ID, Tracking number, or Delivery Confirmation Number. Final mile tracking with delivery confirmation is available if selected on applicable packages.
UPS Mail Innovations is a leader in cost-effective and efficient movement of mail to more than 200 countries and territories. Combining the operational expertise and reliability of a century-old institution with the latest in technological innovation, our expedited mailing services are a natural extension of UPS's innovative solutions to synchronize the world of commerce.
We are able to provide our customers postal services through our utilization of the United States Postal Service® (USPS®) work share program. With our operational efficiencies, we are able to obtain better postal rates for customers, while providing transit times that are comparable to First-Class Mail®.
With the help of the Parcels app, you can find out the exact location of your parcel or shipments delivered by "UPS - United Parcel Service" in a few seconds.
|Arrival Scan||This scan is an electronic record indicating the shipment has been received at a UPS facility. Shipments may travel through several UPS facilities throughout their journey. The shipment is moving; however, there may be several days between scans if the shipment is going cross-country or moving between countries.|
|At Local Post Office||The package, which displays a UPS Returns® Flexible Access label, has been received by the United States Postal Service®. It will then be given to UPS for delivery back to the original shipper. UPS Returns Flexible Access is a contractual returns service.|
|Clearance Completed||This scan is an electronic record indicating the shipment has cleared customs.|
|Clearance in Progress||This scan is an electronic record indicating the shipment is being processed for customs clearance.|
|Order Processed: In Transit to UPS||The shipment has been processed by the sender. Once the shipment is within the UPS network, an expected delivery date will be made available.|
|Order Processed: Ready for UPS||UPS has received the electronic transmission of the shipment details and billing information for this shipment from the sender. Once the shipment is moving within the UPS network, the tracking status will be updated.|
|Departure Scan||The shipment has departed a UPS facility and is on its way to the next UPS facility. The shipment is moving; however, there may be several days between scans if the shipment is going cross-country or moving between countries.|
|Origin Scan||This scan is the initial electronic record indicating UPS has possession of the shipment.|
|In Transit||Your shipment is moving within the UPS network and should be delivered on the scheduled delivery date. A shipment can remain in this status until it is delivered. Other than time-definite air deliveries, shipments are generally delivered any time between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window. Up to three delivery attempts will be made, excluding weekends and holidays.|
|Export Scan||This scan is an electronic record indicating the shipment has cleared export procedures in the origin country.|
|Import Scan||This scan is an electronic record indicating the shipment has cleared import procedures in the receiving country.|
|Dropped off at a UPS Access Point™ Location||This scan is an electronic record indicating the shipment is now in the possession of a UPS Access Point location. Once the shipment is moving within our network, we will provide a scheduled delivery date.|
|Dropped off at The UPS Store®||This scan is an electronic record indicating the shipment is now in the possession of The UPS Store. Once the shipment is moving within our network, we will provide a scheduled delivery date.|
|Delivered||The shipment has reached its destination, and the date and time of delivery have been recorded. In the U.S. and Canada, residential deliveries that do not require a signature may be left in a safe place, out of sight and out of weather. This could include the front porch, side door, back porch, or garage area. If you have instructed the driver to leave the shipment with a neighbour or leasing office, the driver will leave a UPS InfoNotice® at the delivery address.|
|On Vehicle for Delivery/Out for Delivery||The shipment has reached the local UPS facility responsible for delivery and has been dispatched to a UPS driver. Other than time-definite air deliveries, shipments are generally delivered any time between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window. Up to three delivery attempts will be made, excluding weekends and holidays.|
|Package transferred to post office|
|Exception: Action Required||The shipment is currently within the UPS network; however, more information regarding the delivery address is needed. The sender must provide the correct shipping address information to UPS|
|Exception||Your shipment is currently within the UPS network; however, an unforeseen event has occurred which could result in a change to the scheduled delivery date. If a change in delivery date occurs, the tracking status will be updated to reflect the new delivery date.|
|Destination Scan||The shipment has arrived at the local UPS facility responsible for final delivery.|
|Returned to Sender||The shipment was returned, and UPS has delivered it back to the original sender.|
|Returning to Sender||UPS is returning this shipment to the sender. Reasons may include: 1) A request was made by either the sender or the receiver to return the shipment. 2) The shipment has a Return Service label. 3) The ship to address is a P.O. Box. 4) The address is incorrect.|
|Returning to Sender: On Vehicle for Delivery||The shipment is being returned and is scheduled for delivery back to the original sender.|
|Shipment Information Voided||The UPS tracking number was voided by the sender, and the shipment was not given to UPS. For additional information, contact the sender.|
|Package delivered by local post office|
|Transferred to Local Post Office for Delivery||As requested by the sender, this shipment has been transferred to the local post office for delivery to the final destination. Allow one to two additional days for delivery.|
|Received by the local post office|
|Package processed by international carrier|
|Package received for processing by UPS Mail Innovations|
|Shipment information received by UPS Mail Innovations|
|Package arrived at international carrier|
|Package departed international carrier facility|
|The post office attempted to deliver your UPS SurePost® package and left a delivery notice with instructions.|