When your Lazada purchase is ready for shipping, package is sent to the courier/postal service, and assigned a unique tracking number. To track Lazada packages, you need to find tracking number assigned to your order on the Lazada order page.
Enter the tracking number of the order into the tracking form above and click on the "Track Parcel" button to find out the latest information about your parcel from Lazada.
Alternatively, you can use Lazada's own package tracker at tracker.lel.asia.
Please note that the Lazada order number and tracking number are totaly different numbers. To track your package via courier you need to enter tracking numbers.
Bellow you will find how tracking numbers look like for a variaty of delivery companies
With Parcels web site and apps you can track any Lazada order directly with multiple couriers' websites.
With Parcels web site and apps you no longer need to wonder where your package or when will it arrive!
Lazada Philippines often delivers with LBC Express.
Lazada eLogistics (LeL) is building an innovative, highly visible, low cost logistics network. Their operating model is based on an ecosystem of logistics partners stitched together with state of the art technology and modular infrastructure
LeL is the Logistics arm of the Lazada Group and is structured around four operating Business Units
Lazada operates its own express delivery service LEL Express. LEL Express is Lazada's last mile delivery solution from pick-up to sorting to delivery. Their mission is to delight customers, win them over to Lazada eCommerce, and to make Lazada the leading eCommerce platform in Southeast Asia.
All purchases on Lazada are guaranteed to be genuine products, new, not defective or damaged. If it is, simply return it within 7 days for a full refund under our Buyer Protection Program.
Lazada brand is owned by Lazada Group a Southeast Asian e-commerce company owned by Alibaba Group. Lazada Group operates e-commerce shopping websites in Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam.
Lazada launched in March 2012, with a business model of selling its own inventory to customers from own warehouses. In 2013 it added a marketplace business model that allowed 3rd-party retailers to sell their products through Lazada's site.
Lazada has about 155 000 sellers serving 560 million consumers in the region through its marketplace platform, supported by a wide range of tailored marketing, data and service solutions. With 300 million SKUs available, Lazada offers the widest range of products in categories from consumer electronics to household goods, toys, fashion, sports equipment and groceries.
Focused on delivering an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns through its own first and last mile delivery arm supported by approximately 100 logistics partners.