The easiest way is to enter tracking number you received from the seller or online shop into the tracking field above.
You can also click through to the official website of courier company and try to find information yourself, navigating new website each time you encounter unfamiliar tracking number, translating information to your native language and finding out which company delivers package to your door.
With ParcelsApp.com your package is automatically tracked with all relevant couriers and in most cases last mile tracking number if found and tracked all the way from the origin country to your door.
Delivery time varies by the origin country, courier and postal companies involved, and destination country transit.
Sending a package from one country to another is like a big adventure for your item! Let's break it down into easy steps:
The time all this takes can be different depending on a few things:
ParcelsApp.com accumulates statistics for most common types of packages and can estimate with 50-80% accuracy delivery timeframe for your packages given that last mile tracking number is provided by the origin carrier.
It's a common worry when your package seems to vanish into thin air - at least according to the tracking information. But fear not! There are several reasons why your tracking might not be updating, and most of them are perfectly normal.
Imagine your package on a long road trip. It's cruising down the highway, but there aren't any pit stops for miles. That's often what's happening when your tracking goes quiet. Your package is simply in transit between major checkpoints. This is especially true for international shipments or those covering vast distances. Your package might be sailing across an ocean or flying high above the clouds, far from any scanning devices.
Now, picture the post office during the holidays. It's bustling with activity, packages piled high, and workers rushing to keep up. During these peak times, like major shopping events or holidays, tracking updates can lag behind. Your package is still moving, but the sheer volume of shipments means it might not get scanned as frequently.
If your package is crossing borders, it might hit a pause button at customs. Think of customs as a strict bouncer at an exclusive club. They're checking every package carefully, which can take time. During this process, your tracking might not update for days or even weeks. Don't worry - this is normal for international shipments.
Sometimes, the issue isn't with your package at all, but with the tracking system itself. Like any technology, these systems can experience glitches. Your package might have been scanned, but that information is stuck in digital traffic, waiting to reach the tracking website you're refreshing every five minutes.
Weekends and holidays can create a tracking dead zone. Many shipping operations slow down or stop completely during these times. It's like your package is taking a little vacation too. Come Monday, you'll likely see a flurry of updates as everything gets moving again.
While a lack of updates is usually nothing to worry about, there are times when you might want to investigate further. If domestic shipments go dark for more than a week, or international ones for more than two weeks, it's worth reaching out to the shipping company. The same goes if the estimated delivery date has long passed with no sign of your package.
If you're concerned, don't hesitate to contact the shipping company. They have access to more detailed information and can often provide reassurance or actiong when needed. Remember, patience is key in the world of shipping. More often than not, your package is steadily making its way to you, even if the tracking doesn't reflect every step of its journey.
Finding out if your package is stuck in customs can be a bit tricky, but here are some steps you can take:
Common reasons for customs delays:
Remember: If your package is stuck in customs, it's usually not lost. It's just going through necessary checks and processes.
If you've confirmed your package is stuck in customs, you may need to:
Tip: Always keep your tracking number handy and don't hesitate to reach out to the shipping company for assistance. They're often your best resource for navigating customs issues.
Status | Description |
---|---|
Status Not Available | Status Not Available means that either you’ve entered a wrong tracking number or there are no updates available for that particular tracking number. |
Delivered | Article has been delivered with a recorded time, location and date of delivery. We apologize if you have not received your item as indicated. If your tracking information shows that your package was delivered but you can't find it: Carrier may have placed it in a safer location, please check: Mailbox, Porch, Garage, Any area out of potential weather hazards, Exterior doors and any locations where the package could be placed. |
Pre-Shipment Info Sent, Awaiting Item. The US Mail Service was electronically notified by the shipper to expect your package for mailing. This does not indicate receipt or the actual mailing date. Delivery status information will be provided if/when available. | This scan indicates that the shipper has notified the Postal Service that they intend to submit the item for processing and delivery. |
Acceptance | This scan indicates that a Postal Service employee has accepted the item at a Post Office and/or that the carrier has picked up the item at a customer's residence/business. |
Delivered, Parcel Locker | |
Delivered, Front Desk/Reception | |
Delivered, To Mail Room | |
Notice Left (No Authorized Recipient Available) | An unsuccessful delivery attempt was made by your carrier today. |
Customs Clearance | |
Processed Through Facility | This scan indicates that the item has processed through and left a Postal Service processing facility. The item is currently in transit to the destination. |
Arrived at US Mail Service Facility | |
Arrived at Facility | |
Shipping Label Created | |
Departed US Mail Service Facility | |
Accepted at US Mail Service Origin Facility | |
Customs clearance processing complete | |
Departed Post Office | |
Arrived at US Mail Service Origin Facility | |
Departed Shipping Partner Facility | |
Shipment Picked Up | |
Picked Up | |
Alert | Alert signify some detail or any other possible issue in the shipment of a mail item. Contact customer support for further help in this regard. If a mail package has been delivered successfully, then ignore this notice. However, if you haven’t received your package and it is under the “Alert” status, then please pay attention: you need to read and analyze the detailed tracking information carefully and contact the customer support for help. |
Arrived Shipping Partner Facility | |
Attempted Delivery Abroad | |
Arrival at Post Office | |
Arrived at Unit | |
Arrived at post office | |
Shipment Accepted | |
Attempted Delivery - Item being held, addressee being notified | |
Departed US Mail Service Destination Facility | |
Arrived at US Mail Service Destination Facility | |
Inbound Out of Customs | |
Incorrect Address - Addressee's address being verified | |
Released from US Customs | |
Processing Exception | |
Collect for Pick Up | |
Delivered, In/At Mailbox | |
Sorting Complete | |
Insufficient Address | |
Accepted at US Mail Service Destination Facility | |
Refused | |
Tendered to Military Agent | |
Addressee requested later delivery - Item being held at addressee's request | |
Delivered, To Agent | |
Addressee not available - Will attempt delivery on next working day | |
Unclaimed/Max Hold Time Expired | |
Picked Up by Shipping Partner, US Mail Service Awaiting Item | |
Missed delivery - Scheduled for another delivery attempt today | |
Incorrect Address - Item returned to sender | |
Departed US Mail Service Origin Facility | |
Moved, Left no Address | |
Shipping Label Created, US Mail Service Awaiting Item | |
Incorrect Address - Item forwarded / redirected | |
Does not meet customs requirements - Return to Sender | |
Return to Sender | |
Delivered, Garage or Other Location at Address | |
Addressee requested later delivery - Will attempt delivery on next working day | |
Undeliverable as Addressed | |
No Access | Your carrier was unable to deliver to your address. |
Addressee not available - Scheduled for another delivery attempt today | |
Processing Exception, Regional Weather Delay | |
Held at Delivery Depot/Delivery Office | |
No Such Number | |
Addressee Unknown | |
Departed Shipping Partner Facility, US Mail Service Awaiting Item | |
Acceptance (SSK) | |
Notice Left | This scan indicates that the item is ready for pickup at the Post Office. If it is unclaimed after a certain number of days it will be returned to the sender. |
Delivered, To Original Sender | |
Delivered, PO Box | |
Addressee cannot be located - Scheduled for another delivery attempt today | |
Return to Sender Processed | |
Available for Pickup | |
Arrived at Hub | |
Unclaimed - Item returned to sender | |
Arrival at Pick-Up Point | |
Held in US Customs | |
Held in Customs | |
Addressee requests own pick-up - Item being held, addressee being notified | |
Notice Left (No Secure Location Available) | |
Origin Post is Preparing Shipment | |
In Transit to Destination | The item is currently in transit to the destination. Item is being processed or transported to your delivering Post Office™ facility. Additional tracking information will be available when it arrives at unit and is out for delivery. This scan may appear multiple times from the same facility and/or on different days as it is processed or in transit. Be assured that we are working to get this to you as soon as possible. If your item is running late, we apologize for the inconvenience. |
Dispatched from US Mail Service International Service Center | |
Missed delivery - Will attempt delivery on next working day | |
Item refused by addressee - Item returned to sender | |
Depart From Transit Office of Exchange | |
Payment of charges - Item being held, addressee being notified | |
Business Closed | |
Redelivery Scheduled | |
Accepted at US Mail Service Facility | |
Held at Post Office, Retrieved from full parcel locker | |
Item wrongly directed - Item forwarded / redirected | |
Arrival at Transit Office From Exchange | |
Delivered, Individual Picked Up at Post Office | |
Forwarded | |
RECEPTACLE BLOCKED | Carrier did not have access to mailbox to complete delivery. |
Delivery status not updated | Item arrived for delivery; however, it has not yet been processed for delivery. |
Attempted Delivery - Scheduled for another delivery attempt today | |
Tendered to Postal Service | |
Departed | |
Delivered, Left with Individual | |
Item damaged - Item not delivered - Item being held, addressee being notified | |
Delivered, Individual Picked Up at Postal Facility | |
Arrived Shipping Partner Facility, US Mail Service Awaiting Item | |
Held at Post Office, At Customer Request | |
Delivered, Front Door/Porch | |
Attempted Delivery - Item forwarded / redirected | |
Arrived | |
Out for Delivery | |
In Transit to Destination. The item is currently in transit to the destination. | |
Departed US Mail Service Regional Facility | |
Arrived at US Mail Service Regional Facility | |
Delivered, Front Door/Porch. Your item was delivered at the front door or porch | |
Arrived at Post Office | |
Arrived at US Mail Service Regional Destination Facility | |
Arrived at US Mail Service Regional Origin Facility | |
Accepted at US Mail Service Regional Origin Facility | |
Item Accepted/Picked Up for Initial Processing | |
Picked Up by Shipping Partner, US Mail Service Awaiting Item. | |
Sorry - we don't recognise that reference number. Please check your reference number or try again later – it takes 24 hours for them to appear in our system. | |
Arrival at Delivery Office | This scan indicates that the item was scanned at the final postal unit where delivery of the item will take place. |
Arrival at Sorting Center | |
US Mail Service in possession of item |
by tisunov