Founded in 1907, UPS (United Parcel Service) is the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. UPS provides a powerful competitive advantage that can help you earn repeat customers and grow your business.
UPS offer a wide range of delivery services allowing customers to post packages of all shape and size via their networks. From Ground shipping to Express, small packages dropped at Access Points to pallets using Freight networks - they always provide great UPS tracking so you can monitor all of your deliveries with ease.
UPS makes it easy to see where your shipment is when you track. Because they assign a tracking number (this is a number that typically starts with a 1Z) to each package, you'll know about your shipment's progress when it's scanned as it moves through the UPS system.
To track any UPS shipment or mail you can use the Package ID, Tracking number, or Delivery Confirmation Number. Final mile tracking with delivery confirmation is available if selected on applicable packages.
You can track your UPS Shipping parcel delivery by entering your UPS booking reference below.
When you track your shipment on parcelsapp.com, you get the latest status and estimated delivery date.
Your tracking number can be found in the following places: Your shipping receipt. Your email confirmation if you shipped from UPS.com.
UPS tracking number is mentioned on the outer package of the shipped item and on the receipt given to the sender. A tracking number is used to track the packages online at ups.com, you cannot track a package without the tracking number.
Since UPS SurePost is a contract-only service with final delivery typically provided by the U.S. Postal Service (USPS), you would no longer be able to track the delivery once we hand off the shipment. Packages upgraded to UPS Ground service may also arrive a day or two earlier.
UPS SurePost is an economy service for non-urgent, residential shipments of low order value. UPS makes the shipment pick-up, delivers it to your nearest U.S. Postal Service® (USPS) and the USPS makes the final delivery, Monday through Saturday. UPS SurePost is an option for shipments of less than 10 pounds that require tracking. Time in transit is usually anywhere from 2-7 days and it’s available to customers in the United States shipping from the 48 contiguous states to all 50 states, Puerto Rico, and U.S. territories, including P.O. Boxes and military APO/FPO destinations.
This shipping hybrid may be one of the most affordable options on the market, but a few disadvantages exist.
Ultimately, UPS cannot guarantee time and date of delivery and has limited liability in the case of lost or damaged shipments due to the involvement of USPS in the shipping logistics.
Find out USPS tracking number for UPS SurePost package and track it all the way to your door.
You may be didn't notice, but UPS provides the new USPS tracking number on the UPS tracking page. Underneath the "Shipment Progress" box that displays your package's journey, there's an "Additional Information" box that displays new information including the USPS tracking number. It is displayed in a MUCH smaller font that can easily be overlooked.
Just enter your UPS SurePost tracking number into Tracking Field above and click Track Package button to get combined tracking information from UPS and USPS at the same time for a complete journey of your package.
Yes. UPS SurePost® is an economy, residential, ground service. This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service.
It is a cost savings for UPS to pass off the final delivery to USPS. Why waste the money to send a package car to the rural areas when USPS is already going there. The USPS has deals with both Fedex and UPS to share the transport and delivery of small packages.
UPS SurePost is typically one day slower than UPS Ground. On the last day of a typical ground shipment, UPS delivers a parcel to a customer's home. With UPS SurePost, UPS delivers it to the nearest USPS branch instead. USPS typically delivers the parcel the next day, adding that extra day to the parcel's journey.
The first half of the delivery process remains the same – the only change occurs when UPS drops the package off at the USPS closest to the final destination. From that point, USPS completes the delivery.
UPS SurePost provides the combined, reliable convenience of UPS and USPS delivery. UPS entrusts the packages to USPS and then takes a hands-off approach. The effectiveness of this integrated model largely depends on the service provided by your local post office.
Typically 2-7 days. UPS states that packages mailed via SurePost may take anywhere from two to seven days until arrival. Some users report an average delay of about three days when compared with using UPS' typical service.
UPS SurePost is typically one day slower than UPS Ground. On the last day of a typical ground shipment, UPS delivers a parcel to a customer’s home. With UPS SurePost, UPS delivers it to the nearest USPS branch instead. USPS typically delivers the parcel the next day, adding that extra day to the parcel’s journey.
Ground shipping typically takes anywhere from one to five days.
Enter your UPS tracking number to track the status of your parcel. UPS makes tracking your parcel easy. You can track the progress of your package with the assigned tracking number on our Tracking Portal for accurate updates which combines tracking statuses from multiple carriers and sources.
Whether you're receiving one package or shipping hundreds, UPS Tracking provides insight about your shipment's status all along its journey.
The Postal Service Delivery Confirmation number–also known as the Package Identification Code (PIC)–is the number contained in the United States Postal Service® (USPS) barcode at the bottom of UPS Mail Innovations® and UPS SurePost® labels.
If your shipment is in the USPS system, you can input the PIC number on usps.com to track or confirm delivery of your package. UPS Mail Innovations customers can also use the PIC number to track on ups.com.
Before you get panicked and think that your package is delivered somewhere or gone missing, learning about UPS delivery system will give you peace on mind.
Your package is still within the UPS network and, unless otherwise noted, should be delivered on the scheduled delivery date. Shipment movement information is captured each time a tracking label is scanned in the UPS delivery system. There may be several days between scans if the shipment is going cross-country or moving between countries or territories.
Please refer to common scans definitions in the table at end of this page.
UPS leaves you a UPS InfoNotice because they missed you when trying to deliver or pick up your package. Take a look at your UPS InfoNotice to see which boxes are checked and see below for details on each section.
A UPS InfoNotice® is left by a UPS driver when a delivery attempt is unsuccessful. It includes information such as estimated time of the next delivery attempt and whether a signature is required for delivery.
Delivery from Europe to the US in 2 to 6 business days. This is a collected service, so a UPS courier will collect from an address of your choice.
UPS delivery times vary depending on the service you book, but generally, UPS will deliver Monday – Friday up to 5.30 pm (excluding bank and public holidays).
UPS Mail Innovations is a leader in cost-effective and efficient movement of mail to more than 200 countries and territories. Combining the operational expertise and reliability of a century-old institution with the latest in technological innovation, our expedited mailing services are a natural extension of UPS's innovative solutions to synchronize the world of commerce.
UPS is able to provide their customers postal services through utilization of the United States Postal Service® (USPS®) work share program. With our operational efficiencies, we are able to obtain better postal rates for customers, while providing transit times that are comparable to First-Class Mail®.
The most expensive part of the shipping process is the final leg, which is known as the “last mile,” regardless of how far packages travel to reach their final destination. It’s expensive because it’s inefficient — deliveries are made in small quantities to many different residential locations as opposed to concentrated deliveries to a few commercial locations.
In an effort to reduce those last-mile costs, UPS created SurePost, a consolidated delivery service that uses the U.S. Postal Service to complete the last leg of each delivery to residential customers.
USPS has a mandate to deliver to every address in the U.S., no matter how far-flung. Amazon has long taken advantage of this.
UPS SurePost is a shipping service that utilizes UPS’s ground networks to cover most of the distance a parcel needs to travel, but relies on the U.S. Postal Service for the final leg of the shipment. It’s a cheaper option that, according to UPS, provides just about the same level of service as standard ground shipping.
UPS SurePost can be as much as 20 percent cheaper than UPS residential ground service, with similar service offerings.
Shippers and customers can still track packages, including during the final leg of their journey, with USPS. Parcels technically include two shipping labels, one for each service, but customers can see shipments move through both services seamlessly with just one tracking number.
SurePost also offers UPS customers two additional perks. First, USPS offers Saturday delivery standard to all its customers, including UPS SurePost shippers. Second, USPS delivers to every address in the U.S., which could give your business access to customers that UPS did not serve with standard ground shipping — including P.O. boxes, which UPS ground normally does not serve.
UPS SurePost relies on the UPS Ground network. Parcels travel in pretty much the same way — passing from shippers’ establishments to trucks to warehouses, repeated as many times as necessary — until the final leg of their journey.
At that point, standard ground shipments are delivered to end customers by those big brown UPS trucks.
SurePost shipments, on the other hand, are dropped off at local post offices. Then, USPS trucks take them to customers’ homes or offices.
A shipment reference is an identifier that you define by completing the "reference" fields during the shipping process. This reference could be a purchase order (PO) number, a customer number, a company name, a Bill of Lading number, or a phrase that identifies that shipment -- such as "10 crates" or "gift for Mom." Shipment references can be any combination of letters and numbers up to 35 characters.
For UPS Mail Innovations® shipments, a shipment reference is a unique package ID that you assign through barcoded information for each of your mail pieces. This information can be up to 30 characters in length and be alpha and/or numeric with no spaces or symbols. Package IDs should not be reused for at least six months.
These reference numbers are used to identify and track shipments as they move through the UPS Mail Innovations network and the United States Postal Service®, which makes the final delivery.
Track the status of your LTL (less-than-truckload) shipment by PRO or BOL number. You can use our online tracking application to track your LTL shipments. You can also use the tracking application found on upsfreight.com.
UPS Drop Boxes are self-service locations that accept all UPS service levels. Located in nearly 40,000 business and retail areas, UPS Drop Boxes feature the latest possible pickup times and are accessible 24 hours a day, seven days a week. Many necessary shipping supplies are available at these locations. The maximum value or Declared Value per package shipped at a UPS Drop Box is US$500.
A UPS Access Point™ is a participating retail outlet, such as a grocery store or petrol station that serves as a convenient and efficient UPS parcel delivery and retrieval location. You can also drop off labelled and prepaid UPS Returns® parcels at any UPS Access Point location.
If you elected to have your parcel delivered to a UPS Access Point location at the time of ordering your goods, you will receive a notification alert via email or SMS when the parcel has arrived and is ready for collection. You must present a recognized form of photo ID to collect your parcel.
You can drop off any package with a UPS prepaid label at a designated UPS Access Point™ location. Depending on what time of day you drop off your package, it will be safely stored at the UPS Access Point™ location and collected the same or next working day by UPS.
Parcels app allows you to track the packages delivered by UPS, as well as any packages sent from China, Hong Kong, Singapore, or bought on AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com, Shopee and other popular online stores.
Create free API account and start tracking any shipment, freight, sea cargo and Air Waybill.
Get detailed information with maximum possible attributes about your shipments, latest status and location.
Create your own tracking page for your online shop, or integrate our shipment tracking API into your corporate messenger like Slack or Microsoft Teams.
Designed for developers to easily integrate UPS tracking functionality
|We've sent the package to UPS lost and found. / The package will be returned to the sender.|
|We're attempting to verify the package location. / Investigation only|
|We've scheduled an inspection of the damaged contents and packaging. We'll provide the sender with the results.|
|Merchandise is missing. UPS will notify the sender with additional details. / Merchandise left with receiver. UPS will notify the sender with details of the damage.|
|Arrival Scan||This scan is an electronic record indicating the shipment has been received at a UPS facility. Shipments may travel through several UPS facilities throughout their journey. The shipment is moving; however, there may be several days between scans if the shipment is going cross-country or moving between countries.|
|At Local Post Office||The package, which displays a UPS Returns® Flexible Access label, has been received by the United States Postal Service®. It will then be given to UPS for delivery back to the original shipper. UPS Returns Flexible Access is a contractual returns service.|
|Clearance Completed||This scan is an electronic record indicating the shipment has cleared customs.|
|Clearance in Progress||This scan is an electronic record indicating the shipment is being processed for customs clearance.|
|Order Processed: In Transit to UPS||The shipment has been processed by the sender. Once the shipment is within the UPS network, an expected delivery date will be made available.|
|Order Processed: Ready for UPS||UPS has received the electronic transmission of the shipment details and billing information for this shipment from the sender. Once the shipment is moving within the UPS network, the tracking status will be updated.|
|Departure Scan||The shipment has departed a UPS facility and is on its way to the next UPS facility. The shipment is moving; however, there may be several days between scans if the shipment is going cross-country or moving between countries.|
|Origin Scan||This scan is the initial electronic record indicating UPS has possession of the shipment.|
|In Transit||Your shipment is moving within the UPS network and should be delivered on the scheduled delivery date. A shipment can remain in this status until it is delivered. Other than time-definite air deliveries, shipments are generally delivered any time between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window. Up to three delivery attempts will be made, excluding weekends and holidays.|
|Export Scan||This scan is an electronic record indicating the shipment has cleared export procedures in the origin country.|
|Import Scan||This scan is an electronic record indicating the shipment has cleared import procedures in the receiving country.|
|Dropped off at a UPS Access Point™ Location||This scan is an electronic record indicating the shipment is now in the possession of a UPS Access Point location. Once the shipment is moving within our network, we will provide a scheduled delivery date.|
|Dropped off at The UPS Store®||This scan is an electronic record indicating the shipment is now in the possession of The UPS Store. Once the shipment is moving within our network, we will provide a scheduled delivery date.|
|Delivered||The shipment has reached its destination, and the date and time of delivery have been recorded. In the U.S. and Canada, residential deliveries that do not require a signature may be left in a safe place, out of sight and out of weather. This could include the front porch, side door, back porch, or garage area. If you have instructed the driver to leave the shipment with a neighbour or leasing office, the driver will leave a UPS InfoNotice® at the delivery address.|
|On Vehicle for Delivery/Out for Delivery||The shipment has reached the local UPS facility responsible for delivery and has been dispatched to a UPS driver. Other than time-definite air deliveries, shipments are generally delivered any time between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window. Up to three delivery attempts will be made, excluding weekends and holidays.|
|Package transferred to post office|
|Exception: Action Required||The shipment is currently within the UPS network; however, more information regarding the delivery address is needed. The sender must provide the correct shipping address information to UPS|
|Exception||Your shipment is currently within the UPS network; however, an unforeseen event has occurred which could result in a change to the scheduled delivery date. If a change in delivery date occurs, the tracking status will be updated to reflect the new delivery date.|
|Destination Scan||The shipment has arrived at the local UPS facility responsible for final delivery.|
|Returned to Sender||The shipment was returned, and UPS has delivered it back to the original sender.|
|Returning to Sender||UPS is returning this shipment to the sender. Reasons may include: 1) A request was made by either the sender or the receiver to return the shipment. 2) The shipment has a Return Service label. 3) The ship to address is a P.O. Box. 4) The address is incorrect.|
|Returning to Sender: On Vehicle for Delivery||The shipment is being returned and is scheduled for delivery back to the original sender.|
|Shipment Information Voided||The UPS tracking number was voided by the sender, and the shipment was not given to UPS. For additional information, contact the sender.|
|Package delivered by local post office|
|Transferred to Local Post Office for Delivery||As requested by the sender, this shipment has been transferred to the local post office for delivery to the final destination. Allow one to two additional days for delivery.|
|Received by the local post office|
|Package processed by international carrier|
|Package received for processing by UPS Mail Innovations|
|Shipment information received by UPS Mail Innovations|
|Package arrived at international carrier|
|Package departed international carrier facility|
|The post office attempted to deliver your UPS SurePost® package and left a delivery notice with instructions.|