Whistl is a UK's second-largest postal company after Royal Mail, delivers 4 billion items a year, trusted by some of the UK's biggest companies, handling 26% of Britain's mail.
Headquartered in Marlow, Whistl operates from six depots across the UK.
If you are looking to track your deliveries then use our universal Parcel Tracking Tool, just enter your Whistl reference number to find your parcel.
Track your parcel with our tracking system that tracks your items from pick up to delivery, within the UK or Internationally.
Track your Whistl parcel using tracking number. Whistl tracking numbers look like: 011B004A41000415204001, L11324110MBJ108284.
About 5 days. Delivery times for Letters and Small Parcels by Whistl take 3–5 days from the point of collection. If you're using a drop-off service, this delivery time will begin when the courier comes to collect it, which could be the following day depending on the time at which you dropped your box off.
Letters and Small Parcels is a ‘part-tracked’ service, meaning that you can electronically track your box of letters and small parcels up until the point of handover at the Royal Mail depot.
Once your items have been handed over, you can expect your items to be delivered within 48 hours.
A UKP and Whistl collaboration allowing for a seamless transition of goods through the UK Border, through customs and even the final mile delivery.
Whistl manages the whole process, to provide a faster and smarter delivery option, to your customers.
When searching for items on our consumer portal, please ensure you enter the full tracking ID in addition to the delivery postcode or zip code for the item. When entering the postcode or zip code, you must ensure it is entered exactly as supplied when originally printing labels.
Items will receive their first scan upon receipt at a depot following collection. If none of your items from the collection have yet to receive a scan, it is possible that the vehicle has yet to arrive at the depot or there has been a delay in the items being scanned.
If your parcel is showing no tracking but other items collected have, then it is possible an issue with the item was identified upon receipt and it has been quarantined, please contact Whistl.
Most often when a parcel’s tracking has stopped updating, it is simply due to a small delay in the delivery, or a delay in the tracking system registering the parcel’s progress. However, if your parcel tracking has stopped for more than two or three days, there could be complications with the delivery itself. To check whether there has been any issues with your delivery, please contact Whistl via webchat.
This will be dependant upon the service the item has been sent upon. When tracking the item within Despatch Manager, an indicative delivery date will be given based upon the date the item label was printed. If after the label was printed the item was handed over to Whistl a day or more later, you may wish to add this difference in time to the expected delivery date to generate a more accurate delivery window.
Items sent on International services may experience small breaks in tracking whilst in transit between the UK and destination countries. However, if your parcel tracking has stopped for more than three or four days, there could be complications with the delivery itself. To check whether there have been any issues with your delivery, please use the link below to query your item with Whistl Customer Services.
You will be able to track your items from receipt at your local Whistl depot through to delivery. The level of tracking information available will depend upon the service used and the destination country.
Please note that when sending items on our Standard service, delivery confirmation will not always be provided for items sent to USA, Canada and Australia.
Whistl, formerly TNT Post UK, is a postal delivery company operating in the United Kingdom. The company primarily competes with UK Mail, UPS, Parcelforce, DHL, Hermes, Royal Mail and Yodel.
|Received and Processed by Whistl|
|Handed over to Delivery Carrier|
|Item Processed by Carrier - Weight Captured|
|Received by Carrier Hub|
|In Transit with Carrier|
|Out for Delivery|
|On Hold - Awaiting Pickup by Recipient|