Le service de courrier international DHL Express est engagé dans l'envoi et la réception de courrier dans plus de 220 pays, y compris la Fédération de Russie et les pays de la CEI, et est l'un des opérateurs postaux les plus populaires au monde.
DHL est une entreprise de transport et et services logistiques faisant partie du groupe Deutsche Post DHL, et gérant les envois internationaux par voies aérienne et routière. L’entreprise propose un service intégré qui permet un dédouanement simplifié donc délais très court de livraison, ainsi qu’une grande flexibilité des options de livraison (ODD).
DHL Express est une solution de transport express à l’international permettant aux e-commerçants d’expédier et faire livrer leurs colis vers plus de 220 pays et territoires à travers le monde, dans un délai de 24 à 48 heures. DHL Express est une solution dédiée qui s’adapte à chaque profil d’entreprise avec des prix adaptés en fonction du volume d’expédition, et propose de nombreux avantages pour les e-commerçants.
Il vous faudra ensuite sélectionner votre type d’expédition et saisir le numéro de suivi de votre colis. C’est un moyen simple et rapide d’avoir accès à toutes les étapes d’acheminement de votre envoi en temps réel à travers le réseau DHL français et international. En effet, vous pourrez désormais suivre en ligne n’importe quelle destination de livraison, aussi lointaine soit-elle.
Le numéro de suivi de votre colis DHL se trouve sur le bordereau d’envoi si vous en êtes l’expéditeur. Il s’agit souvent d’une suite de 10 chiffres. Si vous êtes le destinataire, ses informations vous seront transmises par email ou par SMS dès l’expédition.
Avec l'application Parcels, vous pouvez facilement trouver l'emplacement exact de vos colis ou des livraisons livrés par DHL Express.
| Statut | La description |
|---|---|
| The shipment has been processed in the parcel center of origin | |
| The shipment has arrived in the destination country | |
| The shipment has been processed in the destination parcel center | |
| Shipment is prepared for customs clearance in country of destination | |
| The international shipment has been processed in the export parcel center | |
| The shipment has been posted by the sender at the retail outlet | |
| The shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage / online shipment tracking | |
| The international shipment has been processed in the parcel center of origin | |
| The instruction data for this shipment have been provided by the sender to DHL electronically | |
| The shipment has left the import parcel center in the destination country | |
| The shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: http://www.russianpost.ru/tracking20/English.htm) | |
| The shipment is being prepared for delivery in the delivery depot | |
| The shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: http://online.kazpost.kz/en/Tracking/Index) | |
| The shipment has been processed in the parcel center | |
| The shipment has cleared customs in the destination country | |
| The shipment has been successfully delivered | |
| The shipment could not be delivered | |
| The shipment has been picked up | |
| The shipment has been loaded onto the delivery vehicle | |
| The shipment has arrived at the parcel center of origin | |
| The shipment has arrived at the export parcel center | |
| The shipment has arrived in the transit country | |
| The shipment is ready for pick-up by the recipient. The recipient has been informed | |
| The international shipment has arrived at the import parcel center | |
| Return initiated The shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: ) | |
| The shipment was misrouted | |
| The shipment is being brought to outlet Carl-Benz-Str. 1 35447 Reiskirchen for pick-up. The earliest time when it can be picked up can be found on the notification card | |
| The shipment will be handed over to the customs office responsible for the recipient. The recipient can collect the shipment from there once he has received notification from customs | |
| The recipient has picked up the shipment from the retail outlet | |
| Shipment has been handed over to DHL Express for import | |
| The shipment is being transported to the destination country | |
| Shipment is in customs | |
| The item has left the import center | |
| Shipment has arrived at hub | |
| Shipment has left hub | |
| Pick-up has been scheduled for the next working day and the information has been sent to the delivery person | |
| Shipment has arrived at delivery location | |
| The shipment has been cancelled | |
| With delivery courier | |
| The shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: ) | |
| The shipment was misrouted and could not be delivered. The shipment will be readdressed and forwarded to the recipient | |
| Shipment delivered | |
| The shipment could not be delivered, and the recipient has been notified | |
| The item was reprocessed due to damage. DHL's customer services will contact the sender shortly | |
| Shipment has left pick-up location | |
| The shipment has arrived at the parcel center | |
| Shipment has been posted by the customer at the pick-up location | |
| The item is on its way to the recipient | |
| The item was reprocessed due to damage to the outer packaging | |
| At the request of the recipient, delivery has been deferred. Delivery will take place at a later time | |
| Due to a surcharge, the shipment could not be delivered and is being stored. The recipient has been informed | |
| The recipient was not present and has been informed. The shipment is ready for pick-up | |
| The shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: http://www.posta.md/ro/tracking) | |
| A 2nd attempt at delivery is being made | |
| Delivery attempted; consignee premises closed | |
| Shipment could not be delivered | |
| The shipment could not be delivered today | |
| Shipment returned to DHL Station due to unsuccesful delivery attempt | |
| The recipient was not present | |
| The shipment is ready for pick-up. The recipient has been informed | |
| The shipment does not meet our dispatch conditions | |
| The recipient is unknown | |
| The shipment has not been picked up by the recipient | |
| The shipment has been posted by the sender at the PACKSTATION | |
| Recipient refused delivery | |
| The shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: | |
| Shipment on hold | |
| The shipment has cleared customs in the country of origin | |
| Delivery arranged, no details expected | |
| The shipment has been postponed and will probably be delivered on the next working day | |
| Delivery attempted; recipient not home | |
| The shipment is being brought to | |
| The shipment has been delivered from the delivery depot to the recipient by simplified company delivery | |
| Address information needed; please contact DHL Customer Service | |
| Shipment picked up in | |
| The recipient has not picked up the shipment from the retail outlet within the seven-day storage period | |
| The recipient refused to accept the shipment | |
| The shipment has been taken from the PACKSTATION for onward transportation | |
| Due to damage, the shipment could not be delivered and will be stored. The recipient has been informed | |
| The item is on its way to the sender | |
| Die Sendung wurde in der Zustellbasis bearbeitet | |
| The shipment could not be delivered since the recipient was not present and is being stored. The recipient has been informed | |
| Shipment has arrived at pick-up location | |
| The shipment has been declared for export customs clearance | |
| Due to an address error, the shipment could not be delivered |