The easiest way is to enter tracking number you received from the seller or online shop into the tracking field above.
You can also click through to the official website of courier company and try to find information yourself, navigating new website each time you encounter unfamiliar tracking number, translating information to your native language and finding out which company delivers package to your door.
With ParcelsApp.com your package is automatically tracked with all relevant couriers and in most cases last mile tracking number if found and tracked all the way from the origin country to your door.
Delivery time varies by the origin country, courier and postal companies involved, and destination country transit.
Sending a package from one country to another is like a big adventure for your item! Let's break it down into easy steps:
The time all this takes can be different depending on a few things:
ParcelsApp.com accumulates statistics for most common types of packages and can estimate with 50-80% accuracy delivery timeframe for your packages given that last mile tracking number is provided by the origin carrier.
It's a common worry when your package seems to vanish into thin air - at least according to the tracking information. But fear not! There are several reasons why your tracking might not be updating, and most of them are perfectly normal.
Imagine your package on a long road trip. It's cruising down the highway, but there aren't any pit stops for miles. That's often what's happening when your tracking goes quiet. Your package is simply in transit between major checkpoints. This is especially true for international shipments or those covering vast distances. Your package might be sailing across an ocean or flying high above the clouds, far from any scanning devices.
Now, picture the post office during the holidays. It's bustling with activity, packages piled high, and workers rushing to keep up. During these peak times, like major shopping events or holidays, tracking updates can lag behind. Your package is still moving, but the sheer volume of shipments means it might not get scanned as frequently.
If your package is crossing borders, it might hit a pause button at customs. Think of customs as a strict bouncer at an exclusive club. They're checking every package carefully, which can take time. During this process, your tracking might not update for days or even weeks. Don't worry - this is normal for international shipments.
Sometimes, the issue isn't with your package at all, but with the tracking system itself. Like any technology, these systems can experience glitches. Your package might have been scanned, but that information is stuck in digital traffic, waiting to reach the tracking website you're refreshing every five minutes.
Weekends and holidays can create a tracking dead zone. Many shipping operations slow down or stop completely during these times. It's like your package is taking a little vacation too. Come Monday, you'll likely see a flurry of updates as everything gets moving again.
While a lack of updates is usually nothing to worry about, there are times when you might want to investigate further. If domestic shipments go dark for more than a week, or international ones for more than two weeks, it's worth reaching out to the shipping company. The same goes if the estimated delivery date has long passed with no sign of your package.
If you're concerned, don't hesitate to contact the shipping company. They have access to more detailed information and can often provide reassurance or actiong when needed. Remember, patience is key in the world of shipping. More often than not, your package is steadily making its way to you, even if the tracking doesn't reflect every step of its journey.
Finding out if your package is stuck in customs can be a bit tricky, but here are some steps you can take:
Common reasons for customs delays:
Remember: If your package is stuck in customs, it's usually not lost. It's just going through necessary checks and processes.
If you've confirmed your package is stuck in customs, you may need to:
Tip: Always keep your tracking number handy and don't hesitate to reach out to the shipping company for assistance. They're often your best resource for navigating customs issues.
Spåra Australia Mail -last med fraktavgift, såväl som post- och budforsändningar från Kina, Israel, USA, Storbritannien, Italien, Frankrike, Nederländerna.
Status | Beskrivning |
---|---|
Contact sender | ‘Contact sender’ means that your item has been returned to the sender. If this happens, Aussie Post will let the sender know why the item has been returned to them. You should contact the sender of the item directly for an update. |
Processed Through Facility | |
Arrived at Facility | |
Invalid track ID | The 'invalid tracking ID' status could mean: a) you've entered the wrong number – please double check it and try again; b) the number isn't being recognised by our system – please wait 24 hours and try again; c) the item you're tracking is more than two months old |
In transit | You may see 'in transit' as your parcel status for a few days. This is because, between origin and destination, Aussie Post often won't rescan your parcel. But it is moving through the parcel network. |
Delivered | Great news, your parcel has been 'delivered'! |
Attempted delivery - redirected to Post Office | |
Pending | 'Pending – no events yet' means your item hasn't been scanned yet. Try tracking your item again in 24 hours – the status should have been updated. |
Possible delay | ‘Possible delay’ means we’ve received your item, but delivery might be delayed due to something like a flood or traffic incident. For international parcels, they may need to be inspected further by Customs. Try tracking your item in another day or so, or contact the sender to follow up. |
Not trackable | You might see the status 'product not trackable' or 'sorry, this item can't be tracked' if you're using an international delivery service that doesn't come with tracking as a standard feature. |
Despatched | Despatched means: a) your parcel is on its way overseas, has been received into the international system and is awaiting delivery, or b) you have an item coming to you from an international location and it has been despatched by the sender |
Awaiting Collection | Good news! 'Awaiting collection' means that your item is waiting for you at the Post Office indicated on the card left in your letterbox, or in the SMS / email notification Aussie Post sent you. |
Processing | ‘Processing’ means Aussie Post received and approved the shipping information that the sender has entered into their online system. |
Started | The status 'started' means that the sender has entered shipping details into Aussie Post online system, but we haven't received it yet. Try tracking your item again in 24 hours – the status should have been updated. |
Unable to gain access | ‘Unable to gain access’ means there was a reason Aussie Post couldn’t access the property to deliver your item, like a locked gate or a dog. In these cases, your parcel will be taken to a nearby Post Office, and the postie will leave a card to let you know where and when you can collect it. |
Unsuccessful pickup | ‘Unsuccessful pickup’ means a pickup has been booked for the parcel, but Aussie Post were unable to collect it. This could be because no one was at the pickup address or Aussie Post couldn’t gain access, the address was incorrect, or the parcel wasn’t ready to be collected. |
Scheduled for delivery processing | |
Scheduled for despatch | |
Customer Enquiry lodged | ‘Customer enquiry lodged’ means either the sender or addressee has contacted Aussie Post Customer Care team with an enquiry about this item. It doesn’t relate to the physical location of your parcel. |
Carded - awaiting collection | |
Transfer to delivery agent | |
Arrived at facility in destination country | |
Return item from customs (Otb) | |
Attempted delivery | |
Item Lodged | |
Received by overseas carrier | |
Delivery status not updated. The delivery status for this item has not been updated | |
Distribution to PO Box in Progress | |
Sorting Complete | |
On board with driver | |
Arrived at Post Office | |
Arrived at USPS Regional Destination Facility | |
Arrived at facility | |
Departure from outward office of exchange | |
Processed through facility | |
Delivered to community mailbox, parcel locker or apt./condo mailbox | |
Item out for delivery | |
Item processed | |
Item arrived | |
Delivered to community mailbox, parcel locker or apt./condo mailbox | |
Undeliverable | |
In transit | |
Item processed | |
Item arrived | |
Item in transit | |
Item departed | |
Item was released by Customs and is now with Canada Post for processing | |
Item departed | |
Import clearance start | |
Item was released by Customs and is now with Canada Post for processing | |
Import clearance success | |
Electronic information submitted by shipper | |
Airline departed from original country | |
Uplifted from Transshipment Hub | |
Hand over to airline | |
Security check successed | |
Item despatched to Transshipment hub | |
Received by line-haul | |
Processed at origin hub | |
Received shipment | |
Outbound in sorting center | |
Inbound in sorting center | |
Accepted by carrier | |
Waiting for pickup | |
Shipment confirmation | |
Shipment picked up by Canada Post |
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