E-commerce marketplace

Shopee order tracking


When your Shopee purchase is ready for shipping, package is sent to the courier/postal service, and assigned a unique tracking number. To track Shopee packages, you need to find tracking number assigned to your order on the Shopee order page.

How to track Shopee order?

Enter the tracking number of the order into the tracking form above and click on the "Track Parcel" button to find out the latest information about your parcel from Shopee.

Please note that the Shopee order number and tracking number are totaly different numbers. To track your package via courier you need to enter tracking numbers.

Bellow you will find how tracking numbers look like for a variety of delivery companies:

  • NinjvaVan - SHP18110818002WFCG, NLPHSO0000094275, YMMY0164234156HX, NVMY00SNS100117950, GMJI8880011558001, NV-890-349927693-49-W, NJV5000452541
  • ABX Express - SHX99476095MY, RTX200000027988, 8252139442, 666000623735, 31000102556
  • GDEX - MY30006933571, 8683008504
  • Skynet - 238438625504
  • Poslaju - ER521883035MY
  • DHL eCommerce - MYBHK00565900827, 5018112112921558
  • Kerry Express - SHP4003909361, KERCRP17514723, SHPDOF0020333318, KERDO015177440
  • LBC Express - 20000000177802, 18111111366428
  • Taqbin - 179011069381

And here are Shopee order numbers, which CAN NOT be used track a package:

  • MY175778724963G, MY172618198844H, MY1882057118781

Track Shopee Singapore order

Shopee Singapore orders are sent by NinjvaVan, Singapore Post.

With Parcels web site and apps you can track any Lazada order directly with multiple couriers' websites.

Track Shopee Malaysia order

Shopee Indonesia most often delivers with NinjvaVan, ABX Express, Gdex, Poslaju, J&T Express, POS Malaysia, Skynet.

Since August 2018, sellers on Shopee Malaysia can now opt to ship their goods via DHL. This means that sellers on Shopee Malaysia can now opt to ship their goods via DHL and have it delivered to their buyers next-day to most locations across Malaysia, and two to three days in other remote locations.

Sellers on Shopee can also access DHL ServicePoints conveniently located across Malaysia to drop-off their parcels and have them delivered to their shoppers. Alternatively, sellers with large quantities of parcels can also arrange for a pickup by DHL for door-to-door delivery service from their location to their buyers.

Leveraging DPDHL Group’s strong and proven expertise in logistics, DHL eCommerce will provide best-in-class domestic delivery with reliable delivery including specialized solutions for the e-commerce industry. As DHL eCommerce is planning to grow its ServicePoint footprint in Malaysia to over a thousand in the coming months, this will offer greater choice, control and convenience in e-commerce delivery.

With Parcels web site and apps you no longer need to wonder where your package or when will it arrive!

Track Shopee Indonesia order

Shopee Indonesia delivers mainly with JNE, J&T Express, POS Indonesia and NinjaVan.

Track Shopee Philippines order

Shopee Philippines often delivers with LBC Express and Black Arrow Express.

Track Shopee Thailand order

Shopee Thailand often delivers with Thailand Post, Thai Parcel, NinjvaVan Thailand.

Why shop on Shopee

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

The Shopee team believes in the transformative power of technology and wants to change the world for the better by providing a platform to connect buyers and sellers in one community. As shopping on mobile devices becomes the new norm, Shopee aims to continuously enhance its platform to deliver a seamless and enjoyable shopping experience for all users and be the region’s e-commerce platform of choice.

What makes Shopee different from other marketplaces?

  1. Mobile only, very socially-oriented. Sellers care about their Shop reputation and about accumulating fans, so that buyers have better shopping experience.
  2. No commission fee, no listing fee, but sellers can purchase paid ads at their own will
  3. Super fast growth, achieved $1.8+ billion GMV in the first year of launch

Shop Anytime, Anywhere

With a wide variety of official shops and trusted marketplace sellers, shop now to find the best deals and enjoy great savings.

  • Logistic Support - Track your orders from payment to delivery via up-to-date shipping information.
  • Customer Support - Have a question? Contact Shopee friendly customer service team to solve your problems.
  • Daily Discover - Explore daily product recommendations that are tailored for you.
  • Secure Payment Methods - Transact with your preferred method, whether it’s bank transfer or cash on delivery.
  • Shopee Guarantee - Shopee Guarantee ensures payment is sent to sellers only after buyers receive their purchases. Shopee keeps you safe.

How Shopee revolutionized shopping on the Internet

Buying and selling on customer-to- customer (C2C) marketplaces can be a minefield.

Unresponsive sellers, dodgy listings, and people backing out of deals or not showing up at pre-arranged meeting points are all par for the course.

Singapore-grown company Garena's new mobile marketplace Shopee, which was launched on June 1, 2015 hopes to change that.

Mr Chris Feng, head of mobile business at Garena Online and chief executive officer of Shopee, said that although there is a range of marketplace apps out now, many are not sophisticated enough.

"They are more like classifieds rather than an e-commerce platform," he said.

So he and his team designed Shopee to be a feature-packed and robust C2C app that protects the best interests of both sellers and buyers.

Shopee is far from being a first-mover in this space, but what sets them apart is their vision. According to Feng, their version of a marketplace takes inspiration from several existing e-commerce models, but does it better — they’ve a lower barrier to entry for all sellers and buyers, built-in payments, delivery and logistics, transaction management system, review and chat system. It’s a Frankenstein of all the best parts of the platforms we know and love, like Rakuten, Alibaba, Gumtree, and the Classifieds, and presents the closest to what Feng calls a “true marketplace model”.

“I believe a true marketplace is a platform business, where we enable a buyer and seller to do business. We should get involved with the process as little as possible. We are regulators, we’re not executors.”

About Shopee

Shopee is an e-commerce platform headquartered in Singapore under Sea Group (previously known as Garena), which was founded in 2009. Shopee first launched in Singapore in 2015, and since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. It serves people in Southeast Asia and Taiwan to buy and sell products online. Due to the mobile and social element built within the concept, Shopee was described as one of the “5 disruptive ecommerce startups we saw in 2015”

Shopee first started as primarily a consumer-to-consumer (C2C) marketplace but has since moved into both a C2C and business-to-consumer (B2C) hybrid model. As compared to its competitors, Shopee does not charge sellers fees/commissions and listing fees.

It also operates as an asset-light marketplace wherein Shopee does not hold any inventory or warehousing and relies on third parties for logistics capabilities. Shopee partners with over 70 courier service providers across its markets to provide logistical support for its users. In Singapore, it collaborated with logistics startup, NinjaVan, for item pickup and delivery. Other delivery partners in the region include Pos Malaysia[14] and Pos Indonesia.

Shopee, which plans to start monetising its platform by introducing paid ads this year, wants to be the “Alibaba of Southeast Asia” and become Southeast Asia’s mobile commerce destination of choice.

Although it is focusing on growing rather than monetising now, Shopee regional managing director Ian Ho (pix) said the company will need to bring in revenue at some point with some plans of monetisation.

“Monetising is not rocket science. Typically, there are three ways to monetise on e-commerce platforms, which are via listing fees, commissions and paid ads. These are some of the monetisation models that we’re considering and we plan to roll out something along the lines of paid ads this year,” said Shopee regional managing director Ian Ho.

“The expectation is to grow in the market and provide good service for buyers and sellers. We’re not bothered by what competitors are doing. We’re focused on growing our pie in the market. We’re predominantly mobile-centric and we want to bring on board the rights brands to our platform,” he said.

Shopee has presence in seven markets, namely Malaysia, Singapore, Indonesia, Vietnam, Thailand, the Philippines and Taiwan with 40 million downloads. Shopee is a platform tailored for Southeast Asia, combining customer-to-customer marketplace with payment and logistical support, making online shopping possible.

Download Parcels app for iPhone or Android to always know where your packages are, and get Push notifications when package tracking changes.

by tisunov