Canada Post will be a world leader in providing innovative physical and electronic delivery solutions, creating value for our customers, employees and all Canadians. Building and maintaining trusted relationships with employees, customers, partners, suppliers and our shareholder is fundamental to our business, our reputation, and our success.
Like all large organizations, Canada Post is often faced with challenges that require difficult decisions. The Canada Post Code of Conduct explains the behaviour that is expected of employees at all levels of the company, and provides information on where to find additional help.
Canada Post shipping tracking allows any inbound and outbound international package tracking. Use any Canada Post tracking number or code to locale and follow shipment statuses of your parcel.
You need to find or locate your tracking number first. It can be found on your receipt or package, delivery notice card that you received in the mail, reference number provided by the person who shipped the package.
Just enter your tracking number on top of this page and hit Track Package
Your tracking number is located on your receipt or directly on your package.
Tracking numbers are comprised of either:
Canada Post offers 4 domestic parcel delivery services
Canada Post offers 6 international package and parcel services
Canada Post Corporation functions as the primary postal operator in Canada. Originally known as Royal Mail Canada (the operating name of the Post Office Department of the Canadian government founded in 1867), rebranding was done to the “Canada Post” name in the late 1960s.
Canada Post provided service to more than 16 million addresses and delivered nearly 8.4 billion mail items in 2016. Delivery takes place via traditional "to the door" service and centralized delivery by 25,000 letter carriers, through a 13,000 vehicle fleet. There are more than 6,200 post offices across the country, a combination of corporate offices and private franchises that are operated by retailers, such as drugstores.
Parcels app allows you to track the packages delivered by Canada Post, as well as any packages sent from China, Hong Kong, Singapore, or bought on AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com, Shopee and other popular online stores.
| Status | Description |
|---|---|
| In transit | |
| Delivered | |
| Item accepted | |
| Notice card left indicating where and when to pick up item | |
| Item has arrived in Canada and was sent for further processing | |
| Item on hold | |
| Item presented to customs | |
| International item has left originating country and is en route to Canada | |
| Item picked up by Canada Post | |
| Shipment picked up by Canada Post | |
| Item has been presented to Canada Border Services Agency for customs review | |
| International item processed in originating country | |
| International item released from Customs for processing by Canada Post | |
| Electronic information submitted by shipper | |
| Item has been sent to customs in the destination country | |
| International item mailed in originating country | |
| Extreme weather conditions at this location; item delayed | |
| International item is in transit to the delivery office | |
| International Item being prepared for export | |
| International item being forwarded to destination country | |
| International item has been forwarded onwards to destination | |
| Signature image recorded for Online viewing | |
| Item has arrived at the delivery office in the destination country | |
| Customs has released item to post office | |
| Item accepted at the Post Office | |
| International item has arrived at transit destination | |
| Item out for delivery | |
| Item successfully delivered | |
| International shipment has arrived in a foreign country | |
| Business closed for the day. Item on hold for second delivery attempt | |
| Item being returned to sender. Incomplete address | |
| Item processed | |
| Verifying recipient's address; Possible delay | |
| Attempted delivery. Notice card left indicating where item can be picked up | |
| Item rescheduled for delivery next business day | |
| Item arrived | |
| Item arrived at the Undeliverable Mail Office. Please contact Cust Service | |
| Item available for pickup at Post Office | |
| Item redirected to recipient's new address | |
| Item departed | |
| Item re-routed due to processing error; Possible delay | |
| Item has arrived in foreign country | |
| Delivered to community mailbox or parcel locker | |
| Item was released by Customs and is now with Canada Post for processing | |
| Item in transit to Post Office | |
| Item has been released by Customs | |
| Delivered to community mailbox, parcel locker or apt./condo mailbox | |
| Delivered to community mailbox, parcel locker or apt./condo mailbox | |
| In transit | |
| Item processed |
