The easiest way is to enter tracking number you received from the seller or online shop into the tracking field above.
You can also click through to the official website of courier company and try to find information yourself, navigating new website each time you encounter unfamiliar tracking number, translating information to your native language and finding out which company delivers package to your door.
With ParcelsApp.com your package is automatically tracked with all relevant couriers and in most cases last mile tracking number if found and tracked all the way from the origin country to your door.
Delivery time varies by the origin country, courier and postal companies involved, and destination country transit.
Sending a package from one country to another is like a big adventure for your item! Let's break it down into easy steps:
The time all this takes can be different depending on a few things:
ParcelsApp.com accumulates statistics for most common types of packages and can estimate with 50-80% accuracy delivery timeframe for your packages given that last mile tracking number is provided by the origin carrier.
It's a common worry when your package seems to vanish into thin air - at least according to the tracking information. But fear not! There are several reasons why your tracking might not be updating, and most of them are perfectly normal.
Imagine your package on a long road trip. It's cruising down the highway, but there aren't any pit stops for miles. That's often what's happening when your tracking goes quiet. Your package is simply in transit between major checkpoints. This is especially true for international shipments or those covering vast distances. Your package might be sailing across an ocean or flying high above the clouds, far from any scanning devices.
Now, picture the post office during the holidays. It's bustling with activity, packages piled high, and workers rushing to keep up. During these peak times, like major shopping events or holidays, tracking updates can lag behind. Your package is still moving, but the sheer volume of shipments means it might not get scanned as frequently.
If your package is crossing borders, it might hit a pause button at customs. Think of customs as a strict bouncer at an exclusive club. They're checking every package carefully, which can take time. During this process, your tracking might not update for days or even weeks. Don't worry - this is normal for international shipments.
Sometimes, the issue isn't with your package at all, but with the tracking system itself. Like any technology, these systems can experience glitches. Your package might have been scanned, but that information is stuck in digital traffic, waiting to reach the tracking website you're refreshing every five minutes.
Weekends and holidays can create a tracking dead zone. Many shipping operations slow down or stop completely during these times. It's like your package is taking a little vacation too. Come Monday, you'll likely see a flurry of updates as everything gets moving again.
While a lack of updates is usually nothing to worry about, there are times when you might want to investigate further. If domestic shipments go dark for more than a week, or international ones for more than two weeks, it's worth reaching out to the shipping company. The same goes if the estimated delivery date has long passed with no sign of your package.
If you're concerned, don't hesitate to contact the shipping company. They have access to more detailed information and can often provide reassurance or actiong when needed. Remember, patience is key in the world of shipping. More often than not, your package is steadily making its way to you, even if the tracking doesn't reflect every step of its journey.
Finding out if your package is stuck in customs can be a bit tricky, but here are some steps you can take:
Common reasons for customs delays:
Remember: If your package is stuck in customs, it's usually not lost. It's just going through necessary checks and processes.
If you've confirmed your package is stuck in customs, you may need to:
Tip: Always keep your tracking number handy and don't hesitate to reach out to the shipping company for assistance. They're often your best resource for navigating customs issues.
Parcels är en iOS- och Android-app, som hjälper dig att spåra leveranser levererade av MyIB International Bridge.
| Status | Beskrivning |
|---|---|
| Arrived at Post Office | Typically, this status indicates that our warehouse personnel have delivered your package to a Post Office facility so that they can complete the delivery directly to your address. Although this does not always mean the Post Office has scanned it into their system, it is an indication that we have delivered it to them and that they are processing the package. Sometimes this status simply means that your order was dropped off at a main Post Office for sorting and shipping to your local Post Office. The following are examples of some of the main sorting facilities: Anchorage – AK, Honolulu – HI, and Carolina – PR. If your package has this status and you normally pickup your packages sent via USPS at your local post office, then typically you are able to pick up your package at the Post Office at this time by using your tracking number. |
| Delivered | This status means that we have received confirmation from USPS and that the package was delivered to the intended address. |
| Missorted or Mis-shipped | This status appears when your package has mistakenly been shipped to an incorrect address. It also means that the mistake was discovered, is in the process of being corrected, and that the package is being sent to the proper address. In most cases missorted or mis-shipped packages are re-routed to the correct address within 2 business days. If you do not receive your package soon after it has been mis-sorted, please International Bridge at MyIB.com |
| Notice Left | This status indicates that our final-mile delivery partner, USPS, attempted to deliver your package but was unable to (this could be because you weren't home, or your package is too large for your mailbox, or your address is undeliverable through your local post office, etc.). In this case, USPS informed us that they have left you a notice to pick up your package. You can either call your Post Office to request a redelivery or go to the Post Office to pick up your order. Be prepared to provide them with your tracking number. Post Offices usually hold packages for some time before sending them back to the company-shipper. |
| Received data | This status indicates that we have received the necessary data for your package from the company where you made your purchase. However, it does not mean we have received the actual package to ship—it usually takes a day or two for the package to get from the company- shipper to our warehouse. |
| Rejected or Refused | This status appears when the package was delivered, but the customer refused to accept the package. In this case, the package will be returned to the company from which you placed your order. |
| Returned | This status indicates that your package has been sent back to the company-shipper. As USPS typically uses the least-costly method for returning packages, this process can take a long time to return a package to the sender. If this return was done in error, we suggest you contact the company where you made the purchase and see if they will reship your order prior to receiving the returned package. |
| Undeliverable as addressed or Wrong Address | This status indicates that the package was undeliverable because of a problem with the address provided on the box or because the Post Office does not have the option of street delivery. The USPS is typically quite efficient at returning these undeliverable packages within a day or so. So usually, the package will not be available for pick up unless you catch this error fairly quickly. In these cases, the Post Office will typically return the packages back to the company-shipper. |
| Under Investigation | This status indicates that our Customer Service team is currently looking into a specific service issue as it relates to your package. |
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