UPS - United Parcel Service

Amerikansk leveransservice

www.ups.com

Spårning av UPS - United Parcel Service paket och leveranser

My package was sent with UPS - United Parcel Service, how do I track it?

The easiest way is to enter tracking number you received from the seller or online shop into the tracking field above.

You can also click through to the official website of courier company and try to find information yourself, navigating new website each time you encounter unfamiliar tracking number, translating information to your native language and finding out which company delivers package to your door.

With ParcelsApp.com your package is automatically tracked with all relevant couriers and in most cases last mile tracking number if found and tracked all the way from the origin country to your door.

When my UPS - United Parcel Service package will be delivered?

Delivery time varies by the origin country, courier and postal companies involved, and destination country transit.

Sending a package from one country to another is like a big adventure for your item! Let's break it down into easy steps:

  1. Packing up: First, the sender carefully packs your item to keep it safe during its journey.
  2. Handing it over: The sender takes the package to a shipping company, like a post office or courier service.
  3. Starting the journey: The package begins its trip in the country it's sent from (let's say China, for example).
  4. Moving around the country: Your package might travel by truck or plane to different places within China.
  5. Saying goodbye to China: Before leaving the country, the package goes through a special check called "export customs." This is like getting a passport stamp for your item!
  6. The big trip begins: Now your package gets on a plane or a big ship to start its journey across the world.
  7. Pit stops: Sometimes, the package might visit another country on the way. This is called a "transshipment." Think of it as a layover for your package!
  8. Arriving in the new country: When your package reaches its destination country, it goes through another check called "import customs."
  9. Last leg of the journey: After clearing customs, your package travels within the new country to reach its final destination.
  10. Delivery day: Finally, a delivery person brings the package right to your door! Or you get a notification that package can be collected from the nearest post office branch or locker box.

The time all this takes can be different depending on a few things:

  • Which countries the package is traveling between
  • Which shipping company is handling your package
  • How the package is traveling (by air or sea)
  • How busy the postal services are in both countries

ParcelsApp.com accumulates statistics for most common types of packages and can estimate with 50-80% accuracy delivery timeframe for your packages given that last mile tracking number is provided by the origin carrier.

Why hasn't my tracking information been updated recently?

It's a common worry when your package seems to vanish into thin air - at least according to the tracking information. But fear not! There are several reasons why your tracking might not be updating, and most of them are perfectly normal.

The Silent Journey

Imagine your package on a long road trip. It's cruising down the highway, but there aren't any pit stops for miles. That's often what's happening when your tracking goes quiet. Your package is simply in transit between major checkpoints. This is especially true for international shipments or those covering vast distances. Your package might be sailing across an ocean or flying high above the clouds, far from any scanning devices.

The Busy Season

Now, picture the post office during the holidays. It's bustling with activity, packages piled high, and workers rushing to keep up. During these peak times, like major shopping events or holidays, tracking updates can lag behind. Your package is still moving, but the sheer volume of shipments means it might not get scanned as frequently.

The Customs Conundrum

If your package is crossing borders, it might hit a pause button at customs. Think of customs as a strict bouncer at an exclusive club. They're checking every package carefully, which can take time. During this process, your tracking might not update for days or even weeks. Don't worry - this is normal for international shipments.

Technical Hiccups

Sometimes, the issue isn't with your package at all, but with the tracking system itself. Like any technology, these systems can experience glitches. Your package might have been scanned, but that information is stuck in digital traffic, waiting to reach the tracking website you're refreshing every five minutes.

Weekend Lull

Weekends and holidays can create a tracking dead zone. Many shipping operations slow down or stop completely during these times. It's like your package is taking a little vacation too. Come Monday, you'll likely see a flurry of updates as everything gets moving again.

When to Raise the Alarm

While a lack of updates is usually nothing to worry about, there are times when you might want to investigate further. If domestic shipments go dark for more than a week, or international ones for more than two weeks, it's worth reaching out to the shipping company. The same goes if the estimated delivery date has long passed with no sign of your package.

Your Next Steps

If you're concerned, don't hesitate to contact the shipping company. They have access to more detailed information and can often provide reassurance or actiong when needed. Remember, patience is key in the world of shipping. More often than not, your package is steadily making its way to you, even if the tracking doesn't reflect every step of its journey.

How can I find out if my package is stuck in customs?

Finding out if your package is stuck in customs can be a bit tricky, but here are some steps you can take:

  1. Check your tracking information:
    • Look for status updates like "Held in Customs" or "Customs Clearance"
    • Pay attention to the location of your package - if it's been in the same place for several days, it might be in customs
  2. Contact the shipping company:
    • Call their customer service line
    • Provide your tracking number and ask for more details
    • They might have additional information not shown in the online tracking
  3. Check with local customs office:
    • Find the contact information for the customs office in the destination country
    • You may need to provide the tracking number and package details
  4. Look for customs forms:
    • Check your email for any forms sent by customs or the shipping company
    • These forms might require additional information or payment
  5. Be patient:
    • Customs processing can take anywhere from a few days to several weeks
    • Delays are common, especially during busy periods or for international shipments

Common reasons for customs delays:

  • Incomplete or incorrect customs declaration forms
  • Restricted or prohibited items
  • Outstanding customs fees or taxes
  • Random security checks
  • High volume of packages during peak seasons

Remember: If your package is stuck in customs, it's usually not lost. It's just going through necessary checks and processes.

If you've confirmed your package is stuck in customs, you may need to:

  • Provide additional information about the package contents
  • Pay any required customs fees or taxes
  • In some cases, you might need to submit a formal customs clearance request

Tip: Always keep your tracking number handy and don't hesitate to reach out to the shipping company for assistance. They're often your best resource for navigating customs issues.

Can I change the delivery address after my package has been shipped?

Med hjälp av Parcels app kan du ta reda på den exakta platsen för dina paket eller leveranser levererade av "UPS - United Parcel Service" på några sekunder.

Parcels on iPhone and Android

Ladda ner Parcels-appen för iPhone eller Android för att alltid veta var dina paket är, och få Push-meddelanden när paketspårningsändringar ändras.

Status för UPS - United Parcel Service spårning

Status Beskrivning
We've sent the package to UPS lost and found. / The package will be returned to the sender.
We're attempting to verify the package location. / Investigation only
We've scheduled an inspection of the damaged contents and packaging. We'll provide the sender with the results.
Merchandise is missing. UPS will notify the sender with additional details. / Merchandise left with receiver. UPS will notify the sender with details of the damage.
Arrival Scan This scan is an electronic record indicating the shipment has been received at a UPS facility. Shipments may travel through several UPS facilities throughout their journey. The shipment is moving; however, there may be several days between scans if the shipment is going cross-country or moving between countries.
At Local Post Office The package, which displays a UPS Returns® Flexible Access label, has been received by the United States Postal Service®. It will then be given to UPS for delivery back to the original shipper. UPS Returns Flexible Access is a contractual returns service.
Clearance Completed This scan is an electronic record indicating the shipment has cleared customs.
Clearance in Progress This scan is an electronic record indicating the shipment is being processed for customs clearance.
Order Processed: In Transit to UPS The shipment has been processed by the sender. Once the shipment is within the UPS network, an expected delivery date will be made available.
Order Processed: Ready for UPS UPS has received the electronic transmission of the shipment details and billing information for this shipment from the sender. Once the shipment is moving within the UPS network, the tracking status will be updated.
Departure Scan The shipment has departed a UPS facility and is on its way to the next UPS facility. The shipment is moving; however, there may be several days between scans if the shipment is going cross-country or moving between countries.
Origin Scan This scan is the initial electronic record indicating UPS has possession of the shipment.
In Transit Your shipment is moving within the UPS network and should be delivered on the scheduled delivery date. A shipment can remain in this status until it is delivered. Other than time-definite air deliveries, shipments are generally delivered any time between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window. Up to three delivery attempts will be made, excluding weekends and holidays.
Export Scan This scan is an electronic record indicating the shipment has cleared export procedures in the origin country.
Import Scan This scan is an electronic record indicating the shipment has cleared import procedures in the receiving country.
Dropped off at a UPS Access Point™ Location This scan is an electronic record indicating the shipment is now in the possession of a UPS Access Point location. Once the shipment is moving within our network, we will provide a scheduled delivery date.
Dropped off at The UPS Store® This scan is an electronic record indicating the shipment is now in the possession of The UPS Store. Once the shipment is moving within our network, we will provide a scheduled delivery date.
Delivered The shipment has reached its destination, and the date and time of delivery have been recorded. In the U.S. and Canada, residential deliveries that do not require a signature may be left in a safe place, out of sight and out of weather. This could include the front porch, side door, back porch, or garage area. If you have instructed the driver to leave the shipment with a neighbour or leasing office, the driver will leave a UPS InfoNotice® at the delivery address.
On Vehicle for Delivery/Out for Delivery The shipment has reached the local UPS facility responsible for delivery and has been dispatched to a UPS driver. Other than time-definite air deliveries, shipments are generally delivered any time between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window. Up to three delivery attempts will be made, excluding weekends and holidays.
Package transferred to post office
Exception: Action Required The shipment is currently within the UPS network; however, more information regarding the delivery address is needed. The sender must provide the correct shipping address information to UPS
Exception Your shipment is currently within the UPS network; however, an unforeseen event has occurred which could result in a change to the scheduled delivery date. If a change in delivery date occurs, the tracking status will be updated to reflect the new delivery date.
Destination Scan The shipment has arrived at the local UPS facility responsible for final delivery.
Returned to Sender The shipment was returned, and UPS has delivered it back to the original sender.
Returning to Sender UPS is returning this shipment to the sender. Reasons may include: 1) A request was made by either the sender or the receiver to return the shipment. 2) The shipment has a Return Service label. 3) The ship to address is a P.O. Box. 4) The address is incorrect.
Returning to Sender: On Vehicle for Delivery The shipment is being returned and is scheduled for delivery back to the original sender.
Shipment Information Voided The UPS tracking number was voided by the sender, and the shipment was not given to UPS. For additional information, contact the sender.
Package delivered by local post office
Transferred to Local Post Office for Delivery As requested by the sender, this shipment has been transferred to the local post office for delivery to the final destination. Allow one to two additional days for delivery.
Received by the local post office
Package processed by international carrier
Package received for processing by UPS Mail Innovations
Shipment information received by UPS Mail Innovations
Package arrived at international carrier
Package departed international carrier facility
The post office attempted to deliver your UPS SurePost® package and left a delivery notice with instructions.

by tisunov