Royal Mail

Storbritanniens nationella posttjänst

03457 740 740 www.royalmail.com

Spårning av Royal Mail paket och leveranser

My package was sent with Royal Mail, how do I track it?

The easiest way is to enter tracking number you received from the seller or online shop into the tracking field above.

You can also click through to the official website of courier company and try to find information yourself, navigating new website each time you encounter unfamiliar tracking number, translating information to your native language and finding out which company delivers package to your door.

With ParcelsApp.com your package is automatically tracked with all relevant couriers and in most cases last mile tracking number if found and tracked all the way from the origin country to your door.

When my Royal Mail package will be delivered?

Delivery time varies by the origin country, courier and postal companies involved, and destination country transit.

Sending a package from one country to another is like a big adventure for your item! Let's break it down into easy steps:

  1. Packing up: First, the sender carefully packs your item to keep it safe during its journey.
  2. Handing it over: The sender takes the package to a shipping company, like a post office or courier service.
  3. Starting the journey: The package begins its trip in the country it's sent from (let's say China, for example).
  4. Moving around the country: Your package might travel by truck or plane to different places within China.
  5. Saying goodbye to China: Before leaving the country, the package goes through a special check called "export customs." This is like getting a passport stamp for your item!
  6. The big trip begins: Now your package gets on a plane or a big ship to start its journey across the world.
  7. Pit stops: Sometimes, the package might visit another country on the way. This is called a "transshipment." Think of it as a layover for your package!
  8. Arriving in the new country: When your package reaches its destination country, it goes through another check called "import customs."
  9. Last leg of the journey: After clearing customs, your package travels within the new country to reach its final destination.
  10. Delivery day: Finally, a delivery person brings the package right to your door! Or you get a notification that package can be collected from the nearest post office branch or locker box.

The time all this takes can be different depending on a few things:

  • Which countries the package is traveling between
  • Which shipping company is handling your package
  • How the package is traveling (by air or sea)
  • How busy the postal services are in both countries

ParcelsApp.com accumulates statistics for most common types of packages and can estimate with 50-80% accuracy delivery timeframe for your packages given that last mile tracking number is provided by the origin carrier.

Why hasn't my tracking information been updated recently?

It's a common worry when your package seems to vanish into thin air - at least according to the tracking information. But fear not! There are several reasons why your tracking might not be updating, and most of them are perfectly normal.

The Silent Journey

Imagine your package on a long road trip. It's cruising down the highway, but there aren't any pit stops for miles. That's often what's happening when your tracking goes quiet. Your package is simply in transit between major checkpoints. This is especially true for international shipments or those covering vast distances. Your package might be sailing across an ocean or flying high above the clouds, far from any scanning devices.

The Busy Season

Now, picture the post office during the holidays. It's bustling with activity, packages piled high, and workers rushing to keep up. During these peak times, like major shopping events or holidays, tracking updates can lag behind. Your package is still moving, but the sheer volume of shipments means it might not get scanned as frequently.

The Customs Conundrum

If your package is crossing borders, it might hit a pause button at customs. Think of customs as a strict bouncer at an exclusive club. They're checking every package carefully, which can take time. During this process, your tracking might not update for days or even weeks. Don't worry - this is normal for international shipments.

Technical Hiccups

Sometimes, the issue isn't with your package at all, but with the tracking system itself. Like any technology, these systems can experience glitches. Your package might have been scanned, but that information is stuck in digital traffic, waiting to reach the tracking website you're refreshing every five minutes.

Weekend Lull

Weekends and holidays can create a tracking dead zone. Many shipping operations slow down or stop completely during these times. It's like your package is taking a little vacation too. Come Monday, you'll likely see a flurry of updates as everything gets moving again.

When to Raise the Alarm

While a lack of updates is usually nothing to worry about, there are times when you might want to investigate further. If domestic shipments go dark for more than a week, or international ones for more than two weeks, it's worth reaching out to the shipping company. The same goes if the estimated delivery date has long passed with no sign of your package.

Your Next Steps

If you're concerned, don't hesitate to contact the shipping company. They have access to more detailed information and can often provide reassurance or actiong when needed. Remember, patience is key in the world of shipping. More often than not, your package is steadily making its way to you, even if the tracking doesn't reflect every step of its journey.

How can I find out if my package is stuck in customs?

Finding out if your package is stuck in customs can be a bit tricky, but here are some steps you can take:

  1. Check your tracking information:
    • Look for status updates like "Held in Customs" or "Customs Clearance"
    • Pay attention to the location of your package - if it's been in the same place for several days, it might be in customs
  2. Contact the shipping company:
    • Call their customer service line
    • Provide your tracking number and ask for more details
    • They might have additional information not shown in the online tracking
  3. Check with local customs office:
    • Find the contact information for the customs office in the destination country
    • You may need to provide the tracking number and package details
  4. Look for customs forms:
    • Check your email for any forms sent by customs or the shipping company
    • These forms might require additional information or payment
  5. Be patient:
    • Customs processing can take anywhere from a few days to several weeks
    • Delays are common, especially during busy periods or for international shipments

Common reasons for customs delays:

  • Incomplete or incorrect customs declaration forms
  • Restricted or prohibited items
  • Outstanding customs fees or taxes
  • Random security checks
  • High volume of packages during peak seasons

Remember: If your package is stuck in customs, it's usually not lost. It's just going through necessary checks and processes.

If you've confirmed your package is stuck in customs, you may need to:

  • Provide additional information about the package contents
  • Pay any required customs fees or taxes
  • In some cases, you might need to submit a formal customs clearance request

Tip: Always keep your tracking number handy and don't hesitate to reach out to the shipping company for assistance. They're often your best resource for navigating customs issues.

Can I change the delivery address after my package has been shipped?

Med Parcels App kan du enkelt ta reda på den exakta platsen för dina paket eller leveranser levererade av Royal Mail.

Parcels on iPhone and Android

Ladda ner Parcels-appen för iPhone eller Android för att alltid veta var dina paket är, och få Push-meddelanden när paketspårningsändringar ändras.

Status för Royal Mail spårning

Status Beskrivning
DELIVERED
ON ITS WAY TOGLS CZECH REP
ON ITS WAY TOROISSY CTCI IMP RAP
ON ITS WAY TOBRADFORD SOUTH PDO
ON ITS WAY TOGARFORTH PDO
ON ITS WAY TOPETERBOROUGH MAIL CENTRE
ON ITS WAY TOGLASGOW MAIL CENTRE
ON ITS WAY TOMANCHESTER MAIL CENTRE
ON ITS WAY TOEARLY TO LATE SHIFT HANDOVER
ARRIVED ATWEMBLEY PDO
ARRIVED IN COUNTRYBEIRUT LEBANON
RECIPIENT COLLECTED
ARRIVED ATVICTORIA PDO
ON ITS WAY TOBRISTOL SOUTH PDO
DELIVERED - No Signature
ON ITS WAY TONORTH WEST MIDLANDS MC
ON ITS WAY TOTEL AVIV ISRAEL
DELIVERY ATTEMPTED UNKNOWN DELIVERY REASON
ON ITS WAY TOWEST READING PDO
ON ITS WAY TOLEEDS MAIL CENTRE
AT DELIVERY OFFICEBOSTON PDO
DELIVERED - Signature
AT DELIVERY OFFICERUISLIP PDO
ARRIVED IN COUNTRYGLS POLAND
ARRIVED (MDN) AT
ON ITS WAY TOCAMBRIDGE PDO
UNDELIVEREDNOT AT ADDRESS, OFFICE CLOSED
ON ITS WAY TOTASHKENT UZBEKISTAN
ON ITS WAY TOWEMBLEY PDO
ON ITS WAY TOBEIRUT LEBANON
AT DELIVERY OFFICESWANSEA PDO (SECTION A AND B)
AT DELIVERY OFFICEBRISTOL SOUTH PDO
Sales Order Raised
AT DELIVERY OFFICEMASTRICK PDO
UNDELIVEREDITEM WRONGLY DIRECTED
ARRIVED ATJUBILEE MAIL CENTRE
ON ITS WAY TOCHESTER MAIL CENTRE
ON ITS WAY TOWINTON PDO
ON ITS WAY TOBOSTON PDO
ON ITS WAY TOHWDC SIGNED FOR ROAD 3
ON ITS WAY TOKENSINGTON PDO
ON ITS WAY TOGLS POLAND
ARRIVED IN THE UK
ARRIVED ATPETERBOROUGH MAIL CENTRE
ON ITS WAY TOKENNEDY NEW YORK
ON ITS WAY TONORWICH MAIL CENTRE
ARRIVED ATGREENFORD MAIL CENTRE
AT DELIVERY OFFICEBURNLEY PDO
ON ITS WAY TOCHEPSTOW PDO
ON ITS WAY TOSWANSEA PDO (SECTION A AND B)
ON ITS WAY TONOTTINGHAM MAIL CENTRE
Accepted at Inward Mail Centre
DELIVERY ATTEMPTED
ON ITS WAY TOMILAN ITALY
ON ITS WAY TOMINSK BELARUS
ARRIVED ATCHESTER MAIL CENTRE
ARRIVED ATDORSET MAIL CENTRE
ON ITS WAY TOPADDINGTON PDO
ON ITS WAY TOBALLYCLARE PDO
ARRIVED ATCOVENTRY CITY NORTH PDO
ON ITS WAY TOHWDC SIGNED FOR ROAD 2
ON ITS WAY TODELIVERY OFFICE
ON ITS WAY TOREDDITCH PDO
ARRIVED ATWARRINGTON MAIL CENTRE
ARRIVED ATROMFORD MAIL CENTRE
ON ITS WAY TOBURNLEY PDO
ARRIVED ATCARDIFF MAIL CENTRE
AT DELIVERY OFFICEBROADSTAIRS PDO
Pre-advice Received
ON ITS WAY TOSELBY PDO
ARRIVED ATBRADFORD VALLEY PDO
ON ITS WAY TOLOS ANGELES USA
UNDELIVEREDMISSED DELIVERY
ON ITS WAY TOWALLASEY PDO
ON ITS WAY TODORSET MAIL CENTRE
AT DELIVERY OFFICESMETHWICK PDO
ON ITS WAY TOROMFORD MAIL CENTRE
ON ITS WAY TOHWDC AIRSURE
ARRIVED ATREDDITCH PDO
AT DELIVERY OFFICELLANELLI PDO
ARRIVED ATPRESTON MAIL CENTRE
ON ITS WAY TOCARDIFF MAIL CENTRE
ON ITS WAY TOBROADSTAIRS PDO
ARRIVED IN COUNTRYKENNEDY NEW YORK
Outward RDC Volumetric Acceptance
ON ITS WAY TOHORNCHURCH PDO
ON ITS WAY TOSINGAPORE
ON ITS WAY TOVILNIUS LITHUANIA
ON ITS WAY TOKIEV COMM. OF IND. STATES
ON ITS WAY TOSMETHWICK PDO
AT DELIVERY OFFICEBOGNOR REGIS PDO
ON ITS WAY TOBEVERLEY PDO
AT DELIVERY OFFICEHASTINGS PDO
ITEM COLLECTED
ADDRESS INCOMPLETE OR INCORRECT RETURN TO SENDER
ON ITS WAY TOLLANELLI PDO
ON ITS WAY TOPRESTON MAIL CENTRE
ON ITS WAY TOHONG KONG
ARRIVED IN COUNTRYMOSCOW (PCI-21)
ARRIVED ATSOUTHAMPTON MAIL CENTRE
ON ITS WAY TOWARSAW POLAND
ARRIVED IN COUNTRYALMATY
ON ITS WAY TOBIRMINGHAM MAIL CENTRE
ON ITS WAY TOBOGNOR REGIS PDO
ON ITS WAY TOSHEFFIELD MAIL CENTRE
ON ITS WAY TOHASTINGS PDO
ON ITS WAY TOTALLIN ESTONIA
AT DELIVERY OFFICENEWBURY PDO
Ready For Delivery
ARRIVED ATSWANSEA MAIL CENTRE
ON DELIVERY
AT DELIVERY OFFICEWISBECH PDO
AT DELIVERY OFFICEEAST OXFORD PDO
ARRIVED IN COUNTRYTALLIN ESTONIA
ON ITS WAY TOCROYDON MAIL CENTRE
ARRIVED ATNOTTINGHAM MAIL CENTRE
ON ITS WAY TOVICTORIA PDO
ARRIVED IN COUNTRYSINGAPORE
ARRIVED IN COUNTRYSEOUL SOUTH KOREA
ON ITS WAY TOHAVANT PDO
ON ITS WAY TORIGA OE LATVIA
ON ITS WAY TOALMATY
AT DELIVERY OFFICEARMAGH PDO
ARRIVED ATCROYDON PDO
AT DELIVERY OFFICEHARLOW PDO
ARRIVED ATMEDWAY MAIL CENTRE
ON ITS WAY TOHEATHROW WORLDWIDE DC
ON ITS WAY TONEWBURY PDO
Accepted at Outward Mail Centre
ON ITS WAY TOSWANSEA MAIL CENTRE
AT DELIVERY OFFICEMORPETH PDO
ON ITS WAY TOWISBECH PDO
ON ITS WAY TOEAST OXFORD PDO
ON ITS WAY TONIGHT TO EARLY SHIFT HANDOVER
ON ITS WAY TOJUBILEE MAIL CENTRE
AT DELIVERY OFFICELEAGRAVE PDO
SUSPECTED DANGEROUSGOODS
ON ITS WAY TOSEOUL SOUTH KOREA
ON ITS WAY TOSOUTHAMPTON MAIL CENTRE (PO)
AT DELIVERY OFFICE
ON ITS WAY TOARMAGH PDO
ARRIVED IN COUNTRYDELIVERY OFFICE
ON ITS WAY TOCROYDON PDO
ON ITS WAY TOHARLOW PDO
AT DELIVERY OFFICESHEPHERDS BUSH PDO
ON ITS WAY TOMEDWAY MAIL CENTRE(ME)
SENT AT POST OFFICE
ARRIVED IN COUNTRYMILAN ITALY
ON ITS WAY TOMORPETH PDO
ON ITS WAY TOBARAJAS SPAIN
ON ITS WAY TOSWINDON MAIL CENTRE
AT DELIVERY OFFICEKINGS LYNN PDO
ON ITS WAY TOBOURNEMOUTH PDO
ON ITS WAY TOMASTRICK PDO
ON ITS WAY TOLARNAKA
ON ITS WAY TOLEAGRAVE PDO
ON ITS WAY TODO NOT FLY - NRC
ARRIVED IN COUNTRYRIGA OE LATVIA
AT DELIVERY OFFICECENTRAL MANCHESTER PDO
ARRIVED ATBELFAST MAIL CENTRE
UNDELIVEREDADDRESSEE HAS PO BOX
ARRIVED ATCROYDON MAIL CENTRE
ARRIVED ATCHELMSFORD MAIL CENTRE
ON ITS WAY TOSHEPHERDS BUSH PDO
Ready for Delivery Notification
ON ITS WAY TOISLAMABAD PAKISTAN
ON ITS WAY TOWEST KENSINGTON PDO
ARRIVED ATTYNESIDE MAIL CENTRE
ARRIVED ATSELBY PDO
ON ITS WAY TOKINGS LYNN PDO
ARRIVED IN COUNTRYGLS GERMANY
ON ITS WAY TORUISLIP PDO
ARRIVED IN COUNTRYGLS CZECH REP
ARRIVED IN COUNTRYROISSY CTCI IMP RAP
AT DELIVERY OFFICEGARFORTH PDO
ON ITS WAY TOBEIJING CHINA
ARRIVED IN COUNTRYMINSK BELARUS
ARRIVED ATMANCHESTER MAIL CENTRE
ON ITS WAY TOBELFAST MAIL CENTRE
ARRIVED IN COUNTRYTEL AVIV ISRAEL
ON ITS WAY TOCHELMSFORD MAIL CENTRE
ON ITS WAY TOBRISTOL MAIL CENTRE
Delivery Made Notification
ARRIVED IN COUNTRYMILAN
ON ITS WAY TOTYNESIDE MAIL CENTRE
AT DELIVERY OFFICEWEST READING PDO
ARRIVED ATLEEDS MAIL CENTRE
ON ITS WAY TOGLS GERMANY
Arrived (MDN) At
On Its Way To Toronto Canada
ON ITS WAY TO TORONTO CANADA
ARRIVED (MDN) AT
Arrived IN Country Torino Italy
Outbound in sorting center
Inbound in sorting center
Accepted by carrier
Waiting for pickup
Shipment confirmation
Delivered. Your item was delivered.
Available for Pickup
Arrived at Unit
Undelivered Addressee HAS PO BOX
In Transit to Destination
Inbound Out of Customs
Processed Through Facility
Arrived IN Country Kennedy New York
On Its Way To Kennedy New York
On Its Way To Heathrow Worldwide DC
Acceptance
Item Collected
Sent At Post Office

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