Swiss Post is the national postal service of Switzerland. Created in 1675. Currently, they are one of the leading postal companies in Europe.
The Principality of Liechtenstein is also included in the Swiss postal code system. The German enclave of Büsingen a. H. and the Italian enclave of Campione d'Italia each have their own Swiss postal codes in addition to their national ones.
The Swiss Post provides services not only to individuals or legal entities in Switzerland, but also to large logistics companies.
Enter tracking number to track Swiss Post shipments and get delivery status online.
To track consignments, you need the consignment number that is assigned to each consignment (for examples, see “Consignment numbers”: What are the typical formats for consignment numbers?) If you don’t know the consignment number, you can ask the sender for it.
The “Track consignments” online service displays various events according to the progress made in processing a consignment. If you would like to know more about an event or a consignment status, please refer to the definitions.
Track all your packages in Switzerland and abroad - just enter your tracking number and get real-time updates about location of your package.
Please contact the sender of your consignment. An enquiry can be initiated if the delivery time has been exceeded.
You can track the status of your consignment conveniently via our online service.
Swiss Post consignment number formats are as follows:
Enter the consignment number with or without full stops, but always without spaces. Both of the following examples are possible: 99.00.123456.12345678 or 990012345612345678
Courier consignments: Swiss-Courier “Turbo”, “Rapid”, “Standard” and Swiss-Courier “Lightning”
Express consignments: Swiss-Express “Moon” and Swiss-Express “Moon” bulky goods
Parcels: PostPac Priority, PostPac Economy, Economy bulky goods and Priority bulky goods, PostPac Promo, Vinolog
Letters: Registered (R), Registered Prepaid, non-registered electronic cash on delivery (BLN), A Mail Plus, Dispomail, court documents (GU), debt collection documents (BU)
Letters with Letter ID (2D data matrix), returns
Courier consignments: URGENT goods and URGENT documents
Parcels: PostPac International PRIORITY and ECONOMY
Letters: Registered (R) and PRIORITY Plus
Our online service displays different messages according to the progress made in processing a consignment. If you would like to find out more about an individual event or the general consignment status, you will find the corresponding explanations below.
Report the damage at your branch within 8 days of delivery. We will create a report there and check whether you are entitled to compensation.
Please bring the following with you: Consignment contents, Packaging, All available delivery documents (invoice, delivery note, etc.)
Please contact Swiss Post via the online form. If possible, please attach an image of the consignment.
However, please note that private delivery businesses also deliver consignments in larger cities and conurbations. So it may be the case that, despite your order with Swiss Post, other mail ends up in your letter box.
The CHF 300 exemption limit applies only to passenger transport, i.e. if you cross the border in person. The Federal Customs Administration has stipulated the following for freight transport: There is an exemption limit of CHF 5 for both VAT and customs duties. If this is exceeded, the goods must go through import customs clearance.
Customs duties are calculated based on the customs tariff number (type of goods) and the weight. If the charges exceed CHF 5, the goods undergo import customs clearance regardless of the value of the goods.
As a rule, every consignment from abroad is liable to customs duty and VAT.
There is no special tax-free limit as with passenger traffic, only a fee exemption limit. Accordingly, customs duties and value added tax are not charged if the amount calculated is less than CHF 5.00 per customs declaration, whereby customs and VAT charges are considered separately. Gifts sent from private individuals living abroad to private individuals in Switzerland are duty-free up to a goods value of CHF 100.00. Goods purchased on the Internet do not satisfy these conditions. They are subject to duty in accordance with the general provisions.
The upper limit of the goods value (incl. transport costs) for an import exempt from VAT is:
Parcelsなら、Swiss Postで届く荷物の配送状況と現在地を確認できます。
