Royal Mail est le fournisseur de service postal universel désigné au Royaume-Uni, qui soutient les clients, les entreprises et les communautés à travers le pays. Nous sommes la seule entreprise capable d'offrir un service de six jours par semaine sur un éventail de lettres et de colis à plus de 29 millions d'adresses au Royaume-Uni. General Logistics Systems (GLS), notre division européenne des colis, exploite l'un des plus grands réseaux terrestres de livraison de colis au sol en Europe. En octobre 2013, Royal Mail a été coté à la Bourse de Londres et a ensuite été admis au FTSE 100. Plus de 700 000 membres du public ont acheté des actions dans Royal Mail. Ces investisseurs ont été rejoints par la majorité écrasante de notre personnel au Royaume-Uni, qui a bénéficié au total d'une participation de 10% dans notre société.
Opérateur postal national du Royaume-Uni, Royal Mail fut fondé en 1516 par le roi Henri VIII et fut privatisé par une entrée en bourse en 2013 (même si le gouvernement en avait conservé 38% des parts puis les céder en 2015). Routant le courrier et les colis vers plus de 29 millions d’adresses en Angleterre, Royal Mail emploie près de 150,000 personne et réalise un chiffres d’affaires de 9,7 milliards de livres sterling. Vous avez expédié un colis au Royaume-Uni ou attendez un colis pris en charge par Royal Mail et voulez effectuer un suivi de livraison ? Vous trouverez toutes les informations nécessaires pour le faire dans cette section.
Pour suivre votre colis Royal Mail, il vous suffit d’entrer votre numéro d’avis de passage ou votre numéro de colis dans le champ ci-dessus. Grâce à ces 8 ou 13 chiffres, vous connaîtrez l’avancement de votre colis et sa date de livraison. Le même service est disponible sur leur site internet. Vous pouvez également contacter un conseiller de Royal Mail en composant le (+44) 03 457 740 740 depuis la Grande-Bretagne, du lundi au vendredi de 8h à 18h, le samedi de 8h à 13h et le dimanche de 9h à 14h. Les conseillers du Royal Mail vous répondront en anglais.
Il est très simple de suivre les étapes de la livraison d’un colis pris en charge par Royal Mail.
Il faut tout d’abord se rendre sur le site officiel de la société sur ce lien (en anglais) : www.royalmail.com/track-your-item. Renseignez ensuite dans l’onglet « Enter your reference number » la référence de votre colis, que vous trouverez sur votre bon de commande ou dans l’espace client du site sur lequel vous avez commandé.
Le suivi en temps réel s’affichera devant vous. Si le colis a été pris en charge par La Poste en France, veuillez suivre les même consignes que pour le suivi avec La Poste ou Colissimo.
Si vous avez acheté un produit sur un site marchand, vous avez normalement reçu un email de confirmation d’expédition dans lequel apparait le numéro de suivi de colis. Si ce n’est pas le cas, celui-ci devrait être présent dans le compte client que vous avez créé sur le site e-commerce en question. Sinon, n’hésitez pas à contacter le vendeur pour le lui demander. Si vous avez expédié vous-même le colis en Angleterre, le numéro de colis est situé en bas du label de suivi (ex: KU 0300 0091 4GB) ou directement sur votre reçu de paiement Royal Mail. Sur le colis directement, le numéro de suivi est placé sous le code-barres.
L'application Parcels vous permet de suivre l'envoi de Royal Mail, ainsi que tous les paquets en provenance de Chine, de Hong Kong, de Singapour, d'AliExpress, de Joom, de GearBest, de BangGood, de Taobao, d'eBay et de JD.com.
Statut | La description |
---|---|
DELIVERED | |
ON ITS WAY TOGLS CZECH REP | |
ON ITS WAY TOROISSY CTCI IMP RAP | |
ON ITS WAY TOBRADFORD SOUTH PDO | |
ON ITS WAY TOGARFORTH PDO | |
ON ITS WAY TOPETERBOROUGH MAIL CENTRE | |
ON ITS WAY TOGLASGOW MAIL CENTRE | |
ON ITS WAY TOMANCHESTER MAIL CENTRE | |
ON ITS WAY TOEARLY TO LATE SHIFT HANDOVER | |
ARRIVED ATWEMBLEY PDO | |
ARRIVED IN COUNTRYBEIRUT LEBANON | |
RECIPIENT COLLECTED | |
ARRIVED ATVICTORIA PDO | |
ON ITS WAY TOBRISTOL SOUTH PDO | |
DELIVERED - No Signature | |
ON ITS WAY TONORTH WEST MIDLANDS MC | |
ON ITS WAY TOTEL AVIV ISRAEL | |
DELIVERY ATTEMPTED UNKNOWN DELIVERY REASON | |
ON ITS WAY TOWEST READING PDO | |
ON ITS WAY TOLEEDS MAIL CENTRE | |
AT DELIVERY OFFICEBOSTON PDO | |
DELIVERED - Signature | |
AT DELIVERY OFFICERUISLIP PDO | |
ARRIVED IN COUNTRYGLS POLAND | |
ARRIVED (MDN) AT | |
ON ITS WAY TOCAMBRIDGE PDO | |
UNDELIVEREDNOT AT ADDRESS, OFFICE CLOSED | |
ON ITS WAY TOTASHKENT UZBEKISTAN | |
ON ITS WAY TOWEMBLEY PDO | |
ON ITS WAY TOBEIRUT LEBANON | |
AT DELIVERY OFFICESWANSEA PDO (SECTION A AND B) | |
AT DELIVERY OFFICEBRISTOL SOUTH PDO | |
Sales Order Raised | |
AT DELIVERY OFFICEMASTRICK PDO | |
UNDELIVEREDITEM WRONGLY DIRECTED | |
ARRIVED ATJUBILEE MAIL CENTRE | |
ON ITS WAY TOCHESTER MAIL CENTRE | |
ON ITS WAY TOWINTON PDO | |
ON ITS WAY TOBOSTON PDO | |
ON ITS WAY TOHWDC SIGNED FOR ROAD 3 | |
ON ITS WAY TOKENSINGTON PDO | |
ON ITS WAY TOGLS POLAND | |
ARRIVED IN THE UK | |
ARRIVED ATPETERBOROUGH MAIL CENTRE | |
ON ITS WAY TOKENNEDY NEW YORK | |
ON ITS WAY TONORWICH MAIL CENTRE | |
ARRIVED ATGREENFORD MAIL CENTRE | |
AT DELIVERY OFFICEBURNLEY PDO | |
ON ITS WAY TOCHEPSTOW PDO | |
ON ITS WAY TOSWANSEA PDO (SECTION A AND B) | |
ON ITS WAY TONOTTINGHAM MAIL CENTRE | |
Accepted at Inward Mail Centre | |
DELIVERY ATTEMPTED | |
ON ITS WAY TOMILAN ITALY | |
ON ITS WAY TOMINSK BELARUS | |
ARRIVED ATCHESTER MAIL CENTRE | |
ARRIVED ATDORSET MAIL CENTRE | |
ON ITS WAY TOPADDINGTON PDO | |
ON ITS WAY TOBALLYCLARE PDO | |
ARRIVED ATCOVENTRY CITY NORTH PDO | |
ON ITS WAY TOHWDC SIGNED FOR ROAD 2 | |
ON ITS WAY TODELIVERY OFFICE | |
ON ITS WAY TOREDDITCH PDO | |
ARRIVED ATWARRINGTON MAIL CENTRE | |
ARRIVED ATROMFORD MAIL CENTRE | |
ON ITS WAY TOBURNLEY PDO | |
ARRIVED ATCARDIFF MAIL CENTRE | |
AT DELIVERY OFFICEBROADSTAIRS PDO | |
Pre-advice Received | |
ON ITS WAY TOSELBY PDO | |
ARRIVED ATBRADFORD VALLEY PDO | |
ON ITS WAY TOLOS ANGELES USA | |
UNDELIVEREDMISSED DELIVERY | |
ON ITS WAY TOWALLASEY PDO | |
ON ITS WAY TODORSET MAIL CENTRE | |
AT DELIVERY OFFICESMETHWICK PDO | |
ON ITS WAY TOROMFORD MAIL CENTRE | |
ON ITS WAY TOHWDC AIRSURE | |
ARRIVED ATREDDITCH PDO | |
AT DELIVERY OFFICELLANELLI PDO | |
ARRIVED ATPRESTON MAIL CENTRE | |
ON ITS WAY TOCARDIFF MAIL CENTRE | |
ON ITS WAY TOBROADSTAIRS PDO | |
ARRIVED IN COUNTRYKENNEDY NEW YORK | |
Outward RDC Volumetric Acceptance | |
ON ITS WAY TOHORNCHURCH PDO | |
ON ITS WAY TOSINGAPORE | |
ON ITS WAY TOVILNIUS LITHUANIA | |
ON ITS WAY TOKIEV COMM. OF IND. STATES | |
ON ITS WAY TOSMETHWICK PDO | |
AT DELIVERY OFFICEBOGNOR REGIS PDO | |
ON ITS WAY TOBEVERLEY PDO | |
AT DELIVERY OFFICEHASTINGS PDO | |
ITEM COLLECTED | |
ADDRESS INCOMPLETE OR INCORRECT RETURN TO SENDER | |
ON ITS WAY TOLLANELLI PDO | |
ON ITS WAY TOPRESTON MAIL CENTRE | |
ON ITS WAY TOHONG KONG | |
ARRIVED IN COUNTRYMOSCOW (PCI-21) | |
ARRIVED ATSOUTHAMPTON MAIL CENTRE | |
ON ITS WAY TOWARSAW POLAND | |
ARRIVED IN COUNTRYALMATY | |
ON ITS WAY TOBIRMINGHAM MAIL CENTRE | |
ON ITS WAY TOBOGNOR REGIS PDO | |
ON ITS WAY TOSHEFFIELD MAIL CENTRE | |
ON ITS WAY TOHASTINGS PDO | |
ON ITS WAY TOTALLIN ESTONIA | |
AT DELIVERY OFFICENEWBURY PDO | |
Ready For Delivery | |
ARRIVED ATSWANSEA MAIL CENTRE | |
ON DELIVERY | |
AT DELIVERY OFFICEWISBECH PDO | |
AT DELIVERY OFFICEEAST OXFORD PDO | |
ARRIVED IN COUNTRYTALLIN ESTONIA | |
ON ITS WAY TOCROYDON MAIL CENTRE | |
ARRIVED ATNOTTINGHAM MAIL CENTRE | |
ON ITS WAY TOVICTORIA PDO | |
ARRIVED IN COUNTRYSINGAPORE | |
ARRIVED IN COUNTRYSEOUL SOUTH KOREA | |
ON ITS WAY TOHAVANT PDO | |
ON ITS WAY TORIGA OE LATVIA | |
ON ITS WAY TOALMATY | |
AT DELIVERY OFFICEARMAGH PDO | |
ARRIVED ATCROYDON PDO | |
AT DELIVERY OFFICEHARLOW PDO | |
ARRIVED ATMEDWAY MAIL CENTRE | |
ON ITS WAY TOHEATHROW WORLDWIDE DC | |
ON ITS WAY TONEWBURY PDO | |
Accepted at Outward Mail Centre | |
ON ITS WAY TOSWANSEA MAIL CENTRE | |
AT DELIVERY OFFICEMORPETH PDO | |
ON ITS WAY TOWISBECH PDO | |
ON ITS WAY TOEAST OXFORD PDO | |
ON ITS WAY TONIGHT TO EARLY SHIFT HANDOVER | |
ON ITS WAY TOJUBILEE MAIL CENTRE | |
AT DELIVERY OFFICELEAGRAVE PDO | |
SUSPECTED DANGEROUSGOODS | |
ON ITS WAY TOSEOUL SOUTH KOREA | |
ON ITS WAY TOSOUTHAMPTON MAIL CENTRE (PO) | |
AT DELIVERY OFFICE | |
ON ITS WAY TOARMAGH PDO | |
ARRIVED IN COUNTRYDELIVERY OFFICE | |
ON ITS WAY TOCROYDON PDO | |
ON ITS WAY TOHARLOW PDO | |
AT DELIVERY OFFICESHEPHERDS BUSH PDO | |
ON ITS WAY TOMEDWAY MAIL CENTRE(ME) | |
SENT AT POST OFFICE | |
ARRIVED IN COUNTRYMILAN ITALY | |
ON ITS WAY TOMORPETH PDO | |
ON ITS WAY TOBARAJAS SPAIN | |
ON ITS WAY TOSWINDON MAIL CENTRE | |
AT DELIVERY OFFICEKINGS LYNN PDO | |
ON ITS WAY TOBOURNEMOUTH PDO | |
ON ITS WAY TOMASTRICK PDO | |
ON ITS WAY TOLARNAKA | |
ON ITS WAY TOLEAGRAVE PDO | |
ON ITS WAY TODO NOT FLY - NRC | |
ARRIVED IN COUNTRYRIGA OE LATVIA | |
AT DELIVERY OFFICECENTRAL MANCHESTER PDO | |
ARRIVED ATBELFAST MAIL CENTRE | |
UNDELIVEREDADDRESSEE HAS PO BOX | |
ARRIVED ATCROYDON MAIL CENTRE | |
ARRIVED ATCHELMSFORD MAIL CENTRE | |
ON ITS WAY TOSHEPHERDS BUSH PDO | |
Ready for Delivery Notification | |
ON ITS WAY TOISLAMABAD PAKISTAN | |
ON ITS WAY TOWEST KENSINGTON PDO | |
ARRIVED ATTYNESIDE MAIL CENTRE | |
ARRIVED ATSELBY PDO | |
ON ITS WAY TOKINGS LYNN PDO | |
ARRIVED IN COUNTRYGLS GERMANY | |
ON ITS WAY TORUISLIP PDO | |
ARRIVED IN COUNTRYGLS CZECH REP | |
ARRIVED IN COUNTRYROISSY CTCI IMP RAP | |
AT DELIVERY OFFICEGARFORTH PDO | |
ON ITS WAY TOBEIJING CHINA | |
ARRIVED IN COUNTRYMINSK BELARUS | |
ARRIVED ATMANCHESTER MAIL CENTRE | |
ON ITS WAY TOBELFAST MAIL CENTRE | |
ARRIVED IN COUNTRYTEL AVIV ISRAEL | |
ON ITS WAY TOCHELMSFORD MAIL CENTRE | |
ON ITS WAY TOBRISTOL MAIL CENTRE | |
Delivery Made Notification | |
ARRIVED IN COUNTRYMILAN | |
ON ITS WAY TOTYNESIDE MAIL CENTRE | |
AT DELIVERY OFFICEWEST READING PDO | |
ARRIVED ATLEEDS MAIL CENTRE | |
ON ITS WAY TOGLS GERMANY | |
Arrived (MDN) At | |
On Its Way To Toronto Canada | |
ON ITS WAY TO TORONTO CANADA | |
ARRIVED (MDN) AT | |
Arrived IN Country Torino Italy | |
Outbound in sorting center | |
Inbound in sorting center | |
Accepted by carrier | |
Waiting for pickup | |
Shipment confirmation | |
Delivered. Your item was delivered. | |
Available for Pickup | |
Arrived at Unit | |
Undelivered Addressee HAS PO BOX | |
In Transit to Destination | |
Inbound Out of Customs | |
Processed Through Facility | |
Arrived IN Country Kennedy New York | |
On Its Way To Kennedy New York | |
On Its Way To Heathrow Worldwide DC | |
Acceptance | |
Item Collected | |
Sent At Post Office |
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