Australia Mail

Aussie Post Tracking in Australia

ParcelsApp.com is a third party parcel tracking tool (also known as multi-carrier tracking tool) which supports online parcel tracking of 329 worldwide express and postal couriers.

You can enjoy easy, and uniform integrated tracking (across 300+ delivery and postal services) for any international or domestic parcel or mail item coming to or out of Australia.

Australia Post Tracking

Tracking International Post in Australia is as easy as entering your tracking number into search box on top of this page and pressing Track Package.

Aussie Post Tracking

To track your items, simply enter the consignment or barcode number in the online tracking tool.

Where can I find my tracking number?

Where you can find your tracking number, or article ID, depends on what service was used to send your item and how it was posted.

For senders:

  • If your item was posted over the counter at a Post Office - then in many cases your tracking number, or article ID, can be found on the receipt provided.
  • If your item was sent using one of our tracked services such as prepaid satchels - your tracking number can be found on the barcode on your item, and/or on the removable sticker.

For receivers:

  • If you're expecting delivery of an item and the sender has given us your email address - Aussie Post will send you emails to let you know your tracking number and the progress of your item as part of their free Track Advice service.
  • If you've ordered an item online - the sender may have included the tracking number, or article ID, on your order confirmation or invoice.

When tracking my item, what does 'product not trackable' or ‘item can’t be tracked’ mean?

The tracking status 'product not trackable' – or the message, ‘sorry, this item can’t be tracked’ – might be shown for items sent using one of Aussie Post international services that doesn’t come with tracking as a standard feature.

These include:

  • Registered Post International
  • International Economy (Air and Sea)

No track events will be shown for these items. However, if the item was sent using Registered Post International, a signature will be obtained when the item is delivered.

Please visit our tracking service for more information about which domestic and international services are trackable.

Aussie Post tracking tells the number track ID invalid?

The 'invalid tracking ID' status could mean:

  • you've entered the wrong number – please double check it and try again, or
  • the number isn't being recognised by our system – please wait 24 hours and try again, or
  • the item you're tracking is more than two months old

Standard International Shipping Australia Tracking

International Standard is ideal for trackable, non-urgent parcels, comes with tracking, including email notifications.

AU_StandardDelivery Tracking

AU Standard Delivery is a delivery method from eBay to Australia, tracking numbers look like XVQ0008851, 33FJV575245201000930302 and can be easily tracked with our service

AU_IntlEconomyShippingFromGC Tracking

AU Intl Economy Shipping from GC tracking is a delivery method from eBay to Australia, tracking numbers look like LVS2016933306512837N1 and can be easily tracked with our service

AU_IntlEconomyTrackedNoSignature Tracking

AU Intl Economy Tracked No Signature tracking is a delivery method from eBay to Australia that doesn't require signature on delivery and is fully tracked.

Track my international parcel

To track any domestic or international parcel in Australia, simply enter your tracking number and press Track Package.

When tracking my item, what does 'possible delay' mean?

The tracking status 'possible delay' means the item has been lodged into Aussie Post network and received by Aussie Post but it might be delayed for one of the following reasons.

  • There has been a disruption to transport or delivery network. This could be something like a flood or a traffic incident
  • The 'to' or 'from' address falls outside the product's defined network. For example, items being sent to or from a location outside the Express Post network will still be delivered as fast as possible if they’re sent via Express Post, they’ll just take a bit longer
  • The dangerous goods declaration hasn’t been signed by the sender to confirm that the parcel doesn’t contain hazardous materials and that it can be carried safely
  • The weight or size of the item has been underestimated by the sender, which could mean that extra postage needs to be paid
  • With international items, the contents might need to be inspected further by customs or quarantine authorities
  • The item hasn’t been lodged correctly. For example, if an Express Post item is posted in a red street posting box.

If you see this tracking status, try tracking your item again in another day or so, or contact the sender to follow up.

When tracking parcel, what does ‘processing’ mean?

The tracking status ‘processing’ means Australia Mail received and approved the shipping information that the sender has entered into online system, but item hasn't been scanned yet.

When tracking my item, what does 'product not trackable' or ‘item can’t be tracked’ mean?

The tracking status 'product not trackable' – or the message, ‘sorry, this item can’t be tracked’ – might be shown for items that doesn’t come with tracking as a standard feature.

These include: Registered Post International, International Economy (Air and Sea).

No track events will be shown for these items. However, if the item was sent using Registered Post International, a signature will be obtained when the item is delivered.

When tracking my item, what does 'in transit' mean?

The tracking status 'in transit' means that your item is on its way to be delivered. It has been lodged by the sender and processed by us and is on its way to its destination.

It hasn’t been delivered yet.

After 'in transit', the next tracking term you should see will be 'delivered' or 'awaiting collection'.

When tracking my item, what does ‘processing’ mean?

The tracking status ‘processing’ means Australia Mail has received and approved the shipping information that the sender has entered into Australia online system, but they haven’t scanned the item yet.

Australia Mail tracking app

Take full advantage of our unique Australia Mail tracking app integrated with over 300 postal and express countries around the world, allowing you seamlessly track any package.

  • Save the items you're tracking to see them all in one place
  • Get Push notifications along the way - with tracking notifications, package updates will find you.
  • Get delivery date estimates - You'll get an 'estimated delivery by' date for many domestic and international parcels. Our service keeps package delivery statistics and uses clever algorithms to estimate date when your parcel will arrive.
  • Prompt email support for premium customers

Parcels on iPhone and Android

Download Parcels app for iPhone or Android to always know where your packages are, and get Push notifications when package tracking changes.

Australia Mail tracking statuses

Status Description
Contact sender ‘Contact sender’ means that your item has been returned to the sender. If this happens, Aussie Post will let the sender know why the item has been returned to them. You should contact the sender of the item directly for an update.
Processed Through Facility
Arrived at Facility
Invalid track ID The 'invalid tracking ID' status could mean: a) you've entered the wrong number – please double check it and try again; b) the number isn't being recognised by our system – please wait 24 hours and try again; c) the item you're tracking is more than two months old
In transit You may see 'in transit' as your parcel status for a few days. This is because, between origin and destination, Aussie Post often won't rescan your parcel. But it is moving through the parcel network.
Delivered Great news, your parcel has been 'delivered'!
Attempted delivery - redirected to Post Office
Pending 'Pending – no events yet' means your item hasn't been scanned yet. Try tracking your item again in 24 hours – the status should have been updated.
Possible delay ‘Possible delay’ means we’ve received your item, but delivery might be delayed due to something like a flood or traffic incident. For international parcels, they may need to be inspected further by Customs. Try tracking your item in another day or so, or contact the sender to follow up.
Not trackable You might see the status 'product not trackable' or 'sorry, this item can't be tracked' if you're using an international delivery service that doesn't come with tracking as a standard feature.
Despatched Despatched means: a) your parcel is on its way overseas, has been received into the international system and is awaiting delivery, or b) you have an item coming to you from an international location and it has been despatched by the sender
Awaiting Collection Good news! 'Awaiting collection' means that your item is waiting for you at the Post Office indicated on the card left in your letterbox, or in the SMS / email notification Aussie Post sent you.
Processing ‘Processing’ means Aussie Post received and approved the shipping information that the sender has entered into their online system.
Started The status 'started' means that the sender has entered shipping details into Aussie Post online system, but we haven't received it yet. Try tracking your item again in 24 hours – the status should have been updated.
Unable to gain access ‘Unable to gain access’ means there was a reason Aussie Post couldn’t access the property to deliver your item, like a locked gate or a dog. In these cases, your parcel will be taken to a nearby Post Office, and the postie will leave a card to let you know where and when you can collect it.
Unsuccessful pickup ‘Unsuccessful pickup’ means a pickup has been booked for the parcel, but Aussie Post were unable to collect it. This could be because no one was at the pickup address or Aussie Post couldn’t gain access, the address was incorrect, or the parcel wasn’t ready to be collected.
Scheduled for delivery processing
Scheduled for despatch
Customer Enquiry lodged ‘Customer enquiry lodged’ means either the sender or addressee has contacted Aussie Post Customer Care team with an enquiry about this item. It doesn’t relate to the physical location of your parcel.
Carded - awaiting collection
Transfer to delivery agent
Arrived at facility in destination country
Return item from customs (Otb)
Attempted delivery
Item Lodged
Received by overseas carrier
Delivery status not updated. The delivery status for this item has not been updated
Distribution to PO Box in Progress
Sorting Complete
On board with driver
Arrived at Post Office
Arrived at USPS Regional Destination Facility
Arrived at facility
Departure from outward office of exchange
Processed through facility
Delivered to community mailbox, parcel locker or apt./condo mailbox
Item out for delivery
Item processed
Item arrived
Delivered to community mailbox, parcel locker or apt./condo mailbox
Undeliverable
In transit
Item processed
Item arrived
Item in transit
Item departed
Item was released by Customs and is now with Canada Post for processing
Item departed
Import clearance start
Item was released by Customs and is now with Canada Post for processing
Import clearance success
Electronic information submitted by shipper
Airline departed from original country
Uplifted from Transshipment Hub
Hand over to airline
Security check successed
Item despatched to Transshipment hub
Received by line-haul
Processed at origin hub
Received shipment
Outbound in sorting center
Inbound in sorting center
Accepted by carrier
Waiting for pickup
Shipment confirmation
Shipment picked up by Canada Post

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