Parcel locker storage limits
Compare published storage periods for selected carrier lockers and pickup services. Each number is tied to a country, a named service and an official source.
The pickup notice for your parcel takes priority. Parcels does not calculate or guarantee an individual collection deadline.
USPS Local XChange Smart Locker
5 calendar days
Canada Post FlexDelivery
15 calendar days
InPost Locker
72 hours
Find a published rule
No verified rule matches that search. Try a country or carrier name.
US
Period starts: The cited USPS terms give the five-day period but do not state when it starts.
After the period: USPS may move it behind the same Post Office counter for up to 15 more calendar days, then attempt a return to the sender.
This rule is for the limited Local XChange pilot at participating USPS Smart Lockers.
Period starts: USPS leaves a notice; its FAQ counts the days from the first delivery attempt and sends a final notice after 5 days.
After the period: The item is returned to the sender; it stays available until close of business on the return date.
Domestic Mail Manual rule for accountable mail (Certified, Registered, signature, insured over $500). Priority Mail Express is held 5 days and COD 10 days unless the sender asks for less.
Period starts: UPS does not say when the 7 days start; it says to check that tracking shows Awaiting Customer Pickup before going.
After the period: The package is returned to the sender as undeliverable.
US rule. UPS customer centers hold packages up to 5 business days, which is a separate service.
Period starts: FedEx contacts the recipient once the package is processed and ready for pickup, but does not say when the 7 days start.
After the period: FedEx returns the package to the shipper.
Applies to holds requested up front, redirects after shipping and missed deliveries. FedEx does not say calendar or business days.
CA
Period starts: After the parcel is delivered to the selected post office and the first ready-for-pickup notice is sent.
After the period: Canada Post states that an uncollected parcel is returned to the originating address after 15 calendar days.
A reminder is sent after 5 calendar days. The exact notification remains the operational reference.
Period starts: A Delivery Notice Card tells the recipient where the parcel is; Canada Post does not say when the 15 days begin.
After the period: The parcel is returned to the sender.
A Final Notice Card follows after 5 calendar days. FlexDelivery is listed separately.
Period starts: The tracking status is updated once the shipment is available for pickup, and it stays there up to 5 business days.
After the period: The cited FAQ does not state the next step; tracking shows a return to sender.
Some exceptions apply. An agent can request an extension, which is not guaranteed.
GB
Period starts: From the moment the parcel is placed in the locker.
After the period: InPost states that an uncollected parcel is sent back to the seller.
When several parcels share one compartment, the 72-hour period starts from the combined ready notification.
Period starts: From the ready-for-pickup notification.
After the period: The cited Evri page does not state what happens after the collection period.
Follow the current Evri notification for any later transfer or return instruction.
Period starts: Royal Mail gives the hold period but does not say from which moment it is counted.
After the period: Royal Mail returns the item to the sender by the same service.
21 days if a customs charge is due. Since 25 October 2026 items at a Post Office branch or Royal Mail Parcelshop are held 10 days; Customer Service Points keep 18.
Period starts: Royal Mail gives the locker period but does not say from which moment it is counted.
After the period: The item goes to a Customer Service Point, which holds it 18 days before returning it to the sender.
Applies where a Parcel Locker is chosen for Local Collect.
Period starts: Evri emails when the parcel has arrived and is ready to collect, but does not say when the 10 days begin.
After the period: The parcel is returned.
Stated on Evri's ParcelShop delivery page for parcels up to 120 cm. Evri Lockers keep parcels 3 days.
Period starts: The 3 days run from when the parcel is delivered to the store; Yodel sends an email and text when it arrives.
After the period: The parcel is sent back to the seller.
A reminder is sent when one day is left. Parcels sent to an InPost locker follow the InPost locker rule.
FR
Period starts: Counting starts the day after the parcel arrives at the Locker or Point Relais: a parcel arriving on Wednesday can be collected until the following Monday inclusive. Sundays and public holidays count.
After the period: Mondial Relay states that an uncollected parcel is automatically returned to the sender.
This is the France rule. Mondial Relay publishes different periods for other countries and says the period cannot be extended.
Period starts: The cited help page gives the storage period but does not define an exact start timestamp.
After the period: La Poste says items are returned under its general sales conditions after the applicable storage period.
A chosen retail pickup point has a separate 14-day period; a post office after a failed home delivery follows another rule.
Period starts: Counted in calendar days from the day after the notice of visit (avis de passage) is left.
After the period: La Poste returns the item under its general terms of sale.
Applies to letters and Colissimo parcels that could not be delivered at the address. Chosen pickup points and lockers follow separate periods.
Period starts: The La Poste help page gives the period but does not define the start moment.
After the period: La Poste returns the item under its general terms of sale.
Pickup Station lockers keep items 5 days and post offices after a missed delivery 15 calendar days. Colissimo tracking states the period for the individual parcel.
Period starts: The DPD France terms count the 9 calendar days from the day after the parcel arrives at the relais; the recipient is told by SMS or email that day.
After the period: The parcel is automatically returned to the sender.
The DPD France FAQ counts from the day of deposit instead, one day earlier. DPD lockers keep parcels 5 calendar days.
Period starts: Colis Privé gives the period but does not say from which moment it is counted; details are in the email or SMS.
After the period: The order is automatically returned to the online shop.
The 10 working days on the same page are for rescheduling a home delivery, not for collection.
IT
Period starts: From the day the shipment arrives at the Punto Poste Locker.
After the period: Poste Italiane states that the parcel is returned to the sender after the storage period.
Saturday is excluded for the locker rule. A staffed Punto Poste has a separate 7-working-day period that includes Saturday.
Period starts: From the moment the parcel is deposited at the locker or InPost Point.
After the period: InPost states that an uncollected parcel is removed from the pickup point and returned to the sender.
A Business Contract may specify a longer storage period, so the recipient notification takes priority.
Period starts: The terms count the holding period from the date printed on the holding notice (avviso di giacenza).
After the period: The parcel is returned to the sender free of charge, or abandoned if the sender chose that.
Applies to parcels left at the post office after failed delivery attempts. Tracking often states the first pickup date itself.
Period starts: The holding days count from the day the shipment arrives at the point.
After the period: The parcel is sent back to the sender free of charge.
Saturday counts as a working day here. Punto Poste Lockers have a separate 3-working-day period without Saturday.
DE
Period starts: The day the shipment is placed in the Packstation counts as the first day.
After the period: DHL returns an uncollected shipment to the sender.
This rule applies to shipments addressed directly or redirected to a Packstation. A shipment moved there after a failed home delivery follows the separate 9-day rule.
Period starts: The day the shipment is placed in the Packstation counts as the first day.
After the period: DHL returns an uncollected shipment to the sender.
This rule is only for a notified shipment moved to a Packstation after it could not be delivered at home. Directly addressed or pre-redirected shipments follow the separate 7-day rule.
Period starts: DHL emails when the parcel can be collected but does not say from which day the 7 working days count.
After the period: The parcel is sent back to the sender.
Applies to parcels addressed to a branch and to parcels moved there after a failed home delivery. DHL says the period cannot be extended; a reminder comes 2 working days before it ends.
Period starts: The storage period starts on the day the parcel is delivered to the PaketShop.
After the period: The parcel is sent back to the sender.
Also applies to Hermes Paketstation and to parcels moved to a shop after a failed home delivery. Hermes says the period cannot be extended.
Period starts: DPD gives an example rather than a start event; a parcel delivered on Monday must be collected by Monday of the following week.
After the period: The cited DPD page does not state the next step.
DPD parcel lockers in Germany keep parcels 3 days. The DPD page is ambiguous about Sundays and holidays, so the date in the DPD notification takes priority.
Period starts: GLS keeps the parcel for 8 working days counted from the day after it is delivered to the PaketShop.
After the period: The parcel is collected from the shop and returned to the sender.
Working days are Monday to Friday. GLS says the shop period cannot be extended.
Period starts: The 3 calendar days are counted from the day after the parcel is placed in the PaketStation.
After the period: The parcel is collected and returned to the sender.
GLS says the locker period cannot be extended.
NL
Period starts: PostNL gives 72 hours in the locker but does not say from which moment they are counted.
After the period: If the parcel is not collected after 72 hours, the driver takes it to a nearby PostNL Point; Track & Trace shows the move.
A PostNL Point keeps parcels for at most 5 days before returning them to the sender. PostNL does not say whether that period restarts after the move from the locker.
Period starts: PostNL gives a 5-day maximum but does not say when it starts; Track & Trace sends a message when the parcel is at the Point.
After the period: PostNL sends the parcel back to the sender.
Applies to parcels delivered to a PostNL Point, chosen or after a missed delivery. Parcels from abroad may need payment on collection.
BE
Period starts: From arrival in the bbox locker; bpost sends an email once the parcel has arrived.
After the period: bpost returns the parcel to the sender on the sixth day.
This is the Parcel Locker rule. A staffed bpost Pick-up Point has a separate consumer pickup period and must not be treated as the same service.
Period starts: bpost gives the period but does not say from which moment it is counted; the deadline is in the bpost email or app.
After the period: The parcel is sent back to the sender.
This is the staffed Pick-up point or post office rule. bbox Parcel Lockers keep parcels 5 calendar days.
Period starts: Counting starts the day after arrival; a parcel arriving on Wednesday can be collected until the following Monday inclusive. Sundays and holidays count.
After the period: The parcel is automatically returned to the sender.
Mondial Relay says the period cannot be extended.
Period starts: DPD Belgium gives the period but does not say from which moment it is counted.
After the period: The parcel is returned to the sender.
DPD Luxembourg publishes the same rule.
AT
Period starts: Collection is available immediately after the recipient receives the SMS or email arrival notification.
After the period: If the parcel is not collected, Österreichische Post returns it to the sender.
Saturday is expressly excluded when the five working days are counted. The rule also distinguishes parcels that cannot be placed in the station and are instead held at a post office.
Period starts: DPD Austria gives the storage time but does not say from which moment it is counted.
After the period: The parcel is returned to the sender.
DPD Pickup Stations in Austria keep parcels 5 calendar days. Reminders follow after 3 and 5 days.
Period starts: The recipient can collect from the day after the delivery attempt, for up to 8 working days.
After the period: GLS automatically sends the parcel back to the sender.
A GLS PaketBox locker keeps parcels 3 working days and the GLS depot 4 working days.
CH
Period starts: Swiss Post sends an SMS and optionally an email containing the collection code or link when the parcel is ready for collection.
After the period: After the stated collection period, the applicable Swiss Post postal-services terms govern the next handling step.
This row is for domestic parcels at My Post 24. It does not apply to trackable letters, small goods or international consignments; the individual notification remains authoritative.
Period starts: Swiss Post sends an SMS and optionally an email containing the collection code or link when the consignment is ready for collection.
After the period: After the stated collection period, the applicable Swiss Post postal-services terms govern the next handling step.
This row is only for trackable letters, including registered letters and small-goods consignments. It must not be used for domestic or international parcels.
Period starts: Swiss Post sends an SMS and optionally an email containing the collection code or link when the international consignment is ready for collection.
After the period: After the stated collection period, the applicable Swiss Post postal-services terms govern the next handling step.
Swiss Post says the period for international parcels and letters is normally 15 days. Do not present 15 days as an unconditional guarantee; the individual notification takes priority.
CZ
Period starts: The deadline is 07:00 on the second working day after the day the parcel was made ready for pickup in the box.
After the period: An uncollected parcel is returned to the sender under the general return procedure in section 7.12.
Do not read this as an approximate two-day window. The published deadline is specifically 07:00 on the second working day after the day the parcel was made ready for pickup.
Period starts: Packeta gives the period but does not say from which moment it is counted.
After the period: The parcel is automatically sent back to the sender.
The recipient can extend on the website or in the app, up to 21 days in total. In the Christmas season pickup points keep parcels 5 days.
Period starts: Packeta gives the period but does not say from which moment it is counted.
After the period: The parcel is automatically sent back to the sender.
Can be extended once by 1 day on the website or in the app.
PL
Period starts: From the moment you receive the pickup notification.
After the period: InPost states that an uncollected parcel is returned to the sender.
The 48 hours apply to a Paczkomat machine; a POP or a machine with limited opening hours has 72 hours. Extra time can be bought in InPost Mobile, 24 hours at a time. Check the app or notification for the exact deadline.
Period starts: DPD gives 2 full working days but does not name the event they are counted from; the deadline is in the notification and the DPD Mobile app.
After the period: DPD states that after the deadline the parcel goes back to the sender.
The same period applies to DPD Pickup points and parcel machines in Poland, and DPD says it cannot be extended.
Period starts: The 14 days count from the day after the first notice was left; a repeat notice follows after the first 7 days.
After the period: The item is returned to the sender.
Registered items under the universal-service regulation (from 1 August 2026). Pocztex courier parcels follow separate rules.
Period starts: The 7 days count from the day after the notification (SMS, email or app) is sent.
After the period: Poczta Polska returns the parcel to the sender at the sender's cost.
Post office pickup only. Partner shops (PUDO) get 3 days and Pocztex lockers 72 hours.
Period starts: The 3 days count from the day after the notification is sent; reminders follow on day 1 and day 3.
After the period: The parcel is returned to the sender at the sender's cost.
Applies to partner pickup points, not to post offices.
Period starts: The 72 hours count from the moment the notification is sent; reminders follow at 24 and 48 hours.
After the period: The parcel is returned to the sender at the sender's cost.
For lockers inside buildings closed on public holidays, those days are not counted.
AU
Period starts: Once the parcel has arrived at the Parcel Locker.
After the period: The cited page gives the collection window but does not state the next handling step.
Parcel Collect at a Post Office has a separate 10-business-day period. Follow the latest notification for the exact handoff.
Period starts: The 10 business days start once the parcel has arrived at the Parcel Collect Post Office.
After the period: The item is returned to the sender.
Parcel Lockers keep parcels 48 hours. Missed-delivery items at a Post Office also have 10 business days.
SG
Period starts: The delivery day is day 1, when SingPost sends the locker pickup notification; reminders follow on days 2 and 3.
After the period: On day 4, SingPost retrieves an uncollected item and returns it to the sender.
This is a day-based retrieval sequence, not a guaranteed 72-hour countdown. The shipment notification remains the exact operational reference.
BR
Period starts: From the event stating that the parcel is available in the Locker.
After the period: Correios disables the QR code and returns the parcel to the sender after the 72-hour period expires.
The exact status and notice for the individual shipment take priority; parcels that do not meet Locker requirements may be redirected to a nearby post office instead.
Period starts: The holding period starts on the date the item becomes available for pickup.
After the period: The cited Correios page does not state the next step.
Applies to EMS and Correios Packet items after home-delivery attempts. Other international classes get 20 days and post-office boxes 30.
CL
Period starts: The five working days start when the recipient receives the notification that the parcel is available in the locker.
After the period: Blue Express returns an uncollected parcel to the sender.
The published instruction covers Blue Express Lockers at selected Copec service stations; an item that does not fit may be held in the shop or Copec office instead.
RU
Period starts: Counting starts on the next working day after the item arrives at the delivery post office.
After the period: Russian Post sends the item back to the sender at the sender's expense.
This is the standard and express parcel period. Online-shop parcels can carry their own 5 to 60 days, small packets get 30 days and court letters 7, so the date in tracking takes priority.
Period starts: Counting starts on the next working day after the item arrives at the delivery post office.
After the period: Russian Post sends the item back to the sender at the sender's expense.
Applies to small packets (мелкий пакет), letters and money transfers. Parcels follow the separate 15-day rule; the date in tracking takes priority.
Period starts: The CDEK regulation gives the free period but does not say from which moment it is counted.
After the period: From the 8th day storage is charged; uncollected online-shop parcels are returned to the shop at its expense.
From the CDEK courier-services regulation of 15 May 2024. Another clause gives online-shop clients 14 calendar days unless their contract says otherwise, so the period in the CDEK app or SMS takes priority.
Period starts: The CDEK regulation gives the period but does not say from which moment it is counted.
After the period: An order sent to a locker is returned after the 3 calendar days.
Applies to orders sent directly to a CDEK locker; an order moved to a pickup point follows the 7-day pickup-point rule.
Period starts: Ozon gives the storage period but does not say from which moment it is counted.
After the period: The cited Ozon page does not state what happens after the storage period.
Ozon says the storage period at a pickup point cannot be extended. The date in the Ozon app takes priority.
Period starts: Ozon gives the storage period but does not say from which moment it is counted.
After the period: The cited Ozon page does not state what happens after the storage period.
Ozon says the period can be extended by 1 day through its support chat. Items up to 15 kg and 55 x 40 x 32 cm.
Period starts: The Yandex Market help page gives the storage period but does not say from which moment it is counted.
After the period: The cited Yandex Market page does not state what happens after the storage period.
Market lists other periods for its lockers (2 days), pharmacies and Russian Post offices. The period can be extended in the Market app after the order reaches the point.
Period starts: The Yandex Market help page gives the storage period but does not say from which moment it is counted.
After the period: The cited Yandex Market page does not state what happens after the storage period.
This is the Market locker rule; Market pickup points keep orders for 7 days. The period can be extended in the Market app.
Period starts: The day the order arrives at the pickup point is not counted, so the 7 days start the next day.
After the period: The point sends the order back to the sender; the period cannot be extended after it has expired.
The recipient can extend once by 7 more days in Yandex Go, Yandex Market or through support; this is not available for 5Post points.
Period starts: The Boxberry page gives the storage period but does not say from which moment it is counted.
After the period: The cited page does not state what happens after the storage period.
Boxberry pickup points now belong to the Yandex Delivery network and boxberry.ru redirects to its page. The page says the period can be extended by another 7 days.
Period starts: The 7 days run from the moment the order arrives at the pickup point or locker.
After the period: The cited 5Post page does not state what happens after the storage period.
The same period applies to lockers and store pickup points. The recipient can extend once by 2 days in the 5Post account or app, or through the shop.
ES
Period starts: The 15 calendar days run from the day of the first notice; the item is available at the office from the next working day.
After the period: Correos returns the shipment to the sender.
This is the Paquete Estándar rule (office of choice, nearest office or failed home delivery). Other products can differ and the notice states the period.
Period starts: The 5 days run from the day of the notice to the recipient.
After the period: An uncollected item moves to the reference post office for 15 calendar days.
Correos does not say whether the 5 locker days are calendar or working days.
Period starts: The 5 calendar days start when the recipient receives the notification that the parcel is ready.
After the period: InPost returns the parcel to the sender automatically.
Domestic shipments. Parcels sent from Spain to other countries follow that country's period.
Period starts: The Mondial Relay country table gives 8 days for Spain but does not say from which moment they are counted.
After the period: Mondial Relay returns an uncollected parcel to the sender automatically.
Figure from the country table on the Mondial Relay France FAQ; Mondial Relay says the period cannot be extended.
JP
Period starts: The 7 days run from the day after the delivery attempt.
After the period: The item is returned to the sender.
Domestic mail and Yu-Pack. The absence notice states the period; international parcels have a separate 15-day rule.
Period starts: Counted from the day after the item arrives at the post office.
After the period: The item is returned to the sender.
Applies to items addressed for collection at a post office (局留), not to missed deliveries.
Period starts: For online orders, the 3 days start the day after the item is put into the locker.
After the period: The item is returned to the shipper.
For items moved to the locker after a missed delivery, the period on the absence slip applies. Japan Post says the period cannot be extended.
Period starts: Japan Post gives the holding period but does not say from which moment it is counted.
After the period: The cited Japan Post page does not state the next step.
Taxed items are held for one month.
Period starts: The 7 days include the delivery date on the first absence slip.
After the period: The cited Yamato page points to a separate FAQ for the return.
Chilled items are held 3 days including the first slip date; cash-on-delivery items 7 days from arrival at the delivering branch.
Period starts: The day the parcel arrives at the branch counts as day 1; day 7 is the last day.
After the period: The parcel is returned to the sender (the mail-order company).
Applies when the branch was chosen as the pickup place when ordering online.
Period starts: The 3 days include the day the parcel arrives at the store.
After the period: The cited Yamato page does not state the next step.
Applies to a convenience store chosen through Kuroneko Members.
Period starts: The 8 days include the first delivery date.
After the period: Uncollected items are handled under the sender's instructions; the branch may refuse handover after the period.
Terms of the branch pickup service for recipients, article 7. Chilled items are held 4 days.
UA
Period starts: Storage starts the day after the parcel arrives at the recipient's branch.
After the period: Paid storage follows (from 15 UAH a day for a small parcel); after 30 days in total the parcel is treated as unclaimed.
Free storage was cut from 7 to 5 days on 1 October 2026; pallets get 3 free days.
Period starts: Nova Poshta gives the locker period but does not say from which moment it is counted.
After the period: After 5 days the parcel is moved to a branch, where it can stay up to 30 days in total.
Branch storage after the move follows the branch tariff.
Period starts: The 14 calendar days run from the item's arrival at the branch; the arrival day is not counted.
After the period: The cited document does not state the next step; the sender's return instruction applies.
Parcels kept longer than 5 working days carry a daily fee. International items are kept one month.
PT
Period starts: For a paper notice, the period starts on the working day after the notice date.
After the period: The cited CTT page does not state the next step.
This is the national postal parcel period. International parcels get 15 working days, Expresso 5, ordinary and registered mail 6.
Period starts: The 5 days start when the recipient receives the SMS and email saying the parcel has arrived.
After the period: The cited CTT page does not state the next step.
CTT does not say whether the 5 days are calendar or working days.
KZ
Period starts: Kazpost gives the storage period but does not say from which moment it is counted.
After the period: The cited page does not state the next step for parcels; undeliverable items are returned to the sender.
Express and courier items are kept 7 calendar days. A storage fee can apply to registered items not collected within one working day after the second notice.
Period starts: The 3 days run from the SMS telling the recipient the parcel is in the locker.
After the period: The parcel moves to the nearest post office, which keeps it 27 days and sends an SMS; then it is returned to the sender.
Kazpost does not say whether the 3 days are calendar or working days.
AE
Period starts: Emirates Post gives the retention period but does not say from which moment it is counted.
After the period: The cited page does not state the next step.
Incoming international registered mail. Emirates Post pages disagree on parcel economy/SAL (30 or 60 days), so that class is not listed.
Period starts: Emirates Post gives the retention period but does not say from which moment it is counted.
After the period: The cited page does not state the next step.
Incoming international express mail. Registered mail has a separate 30-day period.
Period starts: Aramex sends an SMS with the Pickup Point details once the shipment is delivered there, but does not say from which moment the 7 days count.
After the period: The cited Aramex page does not state the next step.
Covers Aramex outlets, lockers and partner stores alike.
SA
Period starts: Aramex sends an SMS with the Pickup Point details once the shipment is delivered there, but does not say from which moment the 7 days count.
After the period: The cited Aramex page does not state the next step.
Covers Aramex outlets, lockers and partner stores alike.
Period starts: The 5 business days count from the time the package arrives at the SMSA service center.
After the period: SMSA returns the package to the shipper.
SMSA says some packages can have a different period because of the service type or a special agreement with the shipper.
Period starts: SPL sends an SMS once the item is placed in the station but does not say from which moment the 3 working days count.
After the period: The shipment goes back to the branch; redelivery to the address or the station costs extra.
The rule is in the Awfar subscription terms, worded for all shipments at parcel stations. The station SMS carries the last pickup date.
Period starts: The shipment is held at the branch after delivery fails following three contact attempts; the exact start moment is not defined.
After the period: The shipment goes back to the sender's branch for another 10 days.
SPL Express terms. SPL Economy shipments are held 30 days.
Period starts: Naqel gives the 48 hours but does not tie them to an event; an SMS is sent once the shipment is in the locker.
After the period: The parcel is returned to Naqel Express.
Naqel tracking events state the exact pickup deadline; use that date when it is shown.
IE
Period starts: The item is held in the locker for 48 hours after delivery to the locker.
After the period: The item goes back to the delivery depot for 5 more days; collect it with photo ID and the removal notice.
An Post warns 24 hours before the item is removed.
NO
Period starts: The 7 days run from when the item has arrived at Posten's pickup point.
After the period: The item is returned to the sender.
Registered, valuable and some oversized items get 3 weeks; parcels with only a paper notice get 14 days. Holiday rules apply at Easter, in July and at Christmas.
Period starts: The 4 days run from when the item has arrived in the Pakkeboks.
After the period: The item is returned to the sender.
The deadline can be extended to 7 days for free in the Posten app.
FI
Period starts: Posti sends the locker details and opening code once the parcel is delivered there, but does not say when the 5 days start; the notice shows the last pickup day.
After the period: The cited Posti page does not state the next step.
In force since 1 October 2025. Cash-on-delivery parcels keep 7 days and paper notices 9 days. Extra days up to 14 can be bought in OmaPosti.
Period starts: Posti does not say when the 5 days start; the arrival notice shows the last pickup day.
After the period: The cited Posti page does not state the next step.
Cash-on-delivery parcels keep 7 days and paper notices 9 days. Extra days up to 14 can be bought in OmaPosti.
EE
Period starts: Omniva gives the period but does not say from which moment it is counted; it notifies by SMS or email before the deadline.
After the period: The parcel is returned to the sender, who pays for the return.
Omniva cut parcel-machine storage from 7 to 4 days during 2025–2026. The recipient can extend by 4 days at a time, up to 12 days.
LV
Period starts: The 7 calendar days run from the first notification that the shipment has arrived; the access code is sent when it is placed in the locker.
After the period: The shipment is treated as undelivered and returned to the sender.
Latvijas Pasts may change the number of days by notice on pasts.lv.
GR
Period starts: The 48 hours run from the SMS or Viber message saying the package is in the PostBox.
After the period: The item is moved to the nearest ELTA store during working hours and a new message is sent.
PostBoxes are open 24/7 except those in metro stations, which keep set hours.
Period starts: The 3 calendar days run from the date the recipient receives the SMS or Viber notification.
After the period: The parcel moves to the nearest ACS store for 3 more business days, then goes back to the sender.
Applies to ACS lockers with a screen.
BG
Period starts: The 48 hours run from delivery to the locker.
After the period: The parcel is returned to the sender.
The recipient can add 48 hours for free on the BOX NOW tracking page.
HR
Period starts: The 96 hours run from delivery to the locker.
After the period: BOX NOW takes the parcel back to its warehouse.
Reminders are sent by text message.
NZ
Period starts: The 10 days run from the date of the ready-to-collect email.
After the period: The parcel is returned to the sender.
A reminder email is sent when 2 days are left.
Period starts: NZ Post gives the holding period but does not say from which moment it is counted.
After the period: The item is returned to the sender.
The sender can ask for a shorter period.
BY
Period starts: Storage is counted from the day after the item arrives at the post office.
After the period: The cited regulator page does not state the next step.
National postal rules, item 133. Domestic express items get 10 calendar days, international express 14 and court letters 7; domestic e-commerce parcels have a separate 10-day rule.
Period starts: The 10 calendar days are counted from the day after the parcel arrives at the post office.
After the period: Belpost returns the parcel to the sender.
Business senders can set up to 30 days; the recipient then pays a storage fee after the first 10 days.
Read the boundary first
It describes the network's published rule for the named service. It does not prove when your parcel entered the locker, whether a merchant contract changes the period, or whether a local exception applies.
Locker capacity, weekends, public holidays, indoor access hours and transfers to a staffed counter can change what happens in practice. Use the exact carrier notification when it gives a specific deadline.
Methodology & freshness
We show a period only when the carrier or pickup network states it on an official page for the same country and service.
Locker, shop and post-office rules stay separate. A number is never copied from one country or service to another.
Every source has a check date. If its review window expires, the complete guide fails closed until the official evidence is checked again.
When the official source omits the start point or the next handling step, the guide says that instead of filling the gap.
Official rule verified or no duration published
Latest source check: 2026-10-29
Parcels is independent and is not affiliated with any listed carrier.
Have the parcel number?
A published storage period is not a live countdown. If the carrier gives a date or time in its pickup notice, that specific notice is the better reference for that parcel.
