Parcel locker storage limits
Compare published storage periods for selected carrier lockers and pickup services. Each number is tied to a country, a named service and an official source.
The pickup notice for your parcel takes priority. Parcels does not calculate or guarantee an individual collection deadline.
USPS Local XChange Smart Locker
5 calendar days
Canada Post FlexDelivery
15 calendar days
InPost Locker
72 hours
Find a published rule
No verified rule matches that search. Try a country or carrier name.
US
Period starts: After the package is placed in the designated Smart Locker.
After the period: USPS may move it behind the same Post Office counter for up to 15 more calendar days, then attempt a return to the sender.
This rule is for the limited Local XChange pilot at participating USPS Smart Lockers.
CA
Period starts: After the parcel is delivered to the selected post office and the first ready-for-pickup notice is sent.
After the period: Canada Post states that an uncollected parcel is returned to the originating address after 15 calendar days.
A reminder is sent after 5 calendar days. The exact notification remains the operational reference.
GB
Period starts: From the notification that the parcel is ready in the locker.
After the period: InPost states that an uncollected parcel is sent back to the seller.
When several parcels share one compartment, the 72-hour period starts from the combined ready notification.
Period starts: From the ready-for-pickup notification.
After the period: The cited Evri page does not state what happens after the collection period.
Follow the current Evri notification for any later transfer or return instruction.
FR
Period starts: From the day the parcel arrives at the Locker or Point Relais; Sundays and public holidays count.
After the period: Mondial Relay states that an uncollected parcel is automatically returned to the sender.
This is the France rule. Mondial Relay publishes different periods for other countries and says the period cannot be extended.
Period starts: The cited help page gives the storage period but does not define an exact start timestamp.
After the period: La Poste says items are returned under its general sales conditions after the applicable storage period.
A chosen retail pickup point has a separate 14-day period; a post office after a failed home delivery follows another rule.
IT
Period starts: From the day the shipment arrives at the Punto Poste Locker.
After the period: Poste Italiane states that the parcel is returned to the sender after the storage period.
Saturday is excluded for the locker rule. A staffed Punto Poste has a separate 7-working-day period that includes Saturday.
Period starts: From the moment the parcel is deposited at the locker or InPost Point.
After the period: InPost states that an uncollected parcel is removed from the pickup point and returned to the sender.
A Business Contract may specify a longer storage period, so the recipient notification takes priority.
DE
Period starts: The day the shipment is placed in the Packstation counts as the first day.
After the period: DHL returns an uncollected shipment to the sender.
This rule applies to shipments addressed directly or redirected to a Packstation. A shipment moved there after a failed home delivery follows the separate 9-day rule.
Period starts: The day the shipment is placed in the Packstation counts as the first day.
After the period: DHL returns an uncollected shipment to the sender.
This rule is only for a notified shipment moved to a Packstation after it could not be delivered at home. Directly addressed or pre-redirected shipments follow the separate 7-day rule.
NL
Period starts: From the time the parcel is made available in the PostNL parcel locker.
After the period: PostNL moves the parcel to a nearby PostNL Point, where it remains available for another 7 days; Track & Trace sends a notification.
The parcel is not returned immediately after the 72-hour locker period. The second 7-day period applies only after PostNL confirms the transfer to a PostNL Point.
BE
Period starts: From arrival in the bbox locker; bpost sends an email once the parcel has arrived.
After the period: bpost returns the parcel to the sender on the sixth day.
This is the Parcel Locker rule. A staffed bpost Pick-up Point has a separate consumer pickup period and must not be treated as the same service.
AT
Period starts: Collection is available immediately after the recipient receives the SMS or email arrival notification.
After the period: If the parcel is not collected, Österreichische Post returns it to the sender.
Saturday is expressly excluded when the five working days are counted. The rule also distinguishes parcels that cannot be placed in the station and are instead held at a post office.
CH
Period starts: Swiss Post sends an SMS and optionally an email containing the collection code or link when the parcel is ready for collection.
After the period: After the stated collection period, the applicable Swiss Post postal-services terms govern the next handling step.
This row is for domestic parcels at My Post 24. It does not apply to trackable letters, small goods or international consignments; the individual notification remains authoritative.
Period starts: Swiss Post sends an SMS and optionally an email containing the collection code or link when the consignment is ready for collection.
After the period: After the stated collection period, the applicable Swiss Post postal-services terms govern the next handling step.
This row is only for trackable letters, including registered letters and small-goods consignments. It must not be used for domestic or international parcels.
Period starts: Swiss Post sends an SMS and optionally an email containing the collection code or link when the international consignment is ready for collection.
After the period: After the stated collection period, the applicable Swiss Post postal-services terms govern the next handling step.
Swiss Post says the period for international parcels and letters is normally 15 days. Do not present 15 days as an unconditional guarantee; the individual notification takes priority.
CZ
Period starts: The formula is measured from the day after the parcel is placed in the box.
After the period: An uncollected parcel is returned to the sender under the general return procedure in section 7.12.
Do not interpret this as an approximate two-day window. The published deadline is specifically 07:00 on the second working day after placement.
PL
Period starts: From the moment the pickup notification is received.
After the period: The cited InPost page does not state what happens after this 48-hour period.
Check the app or notification for the exact deadline and any extension or transfer option.
Period starts: From the moment the parcel is placed in the DPD Pickup machine.
After the period: The cited DPD page does not state what happens after the collection period.
DPD says the current deadline can be checked in the DPD Mobile app.
AU
Period starts: Once the parcel has arrived at the Parcel Locker.
After the period: The cited page gives the collection window but does not state the next handling step.
Parcel Collect at a Post Office has a separate 10-business-day period. Follow the latest notification for the exact handoff.
SG
Period starts: The delivery day is day 1, when SingPost sends the locker pickup notification; reminders follow on days 2 and 3.
After the period: On day 4, SingPost retrieves an uncollected item and returns it to the sender.
This is a day-based retrieval sequence, not a guaranteed 72-hour countdown. The shipment notification remains the exact operational reference.
BR
Period starts: From the event stating that the parcel is available in the Locker.
After the period: Correios disables the QR code and returns the parcel to the sender after the 72-hour period expires.
The exact status and notice for the individual shipment take priority; parcels that do not meet Locker requirements may be redirected to a nearby post office instead.
CL
Period starts: The five working days start when the recipient receives the notification that the parcel is available in the locker.
After the period: Blue Express returns an uncollected parcel to the sender.
The published instruction covers Blue Express Lockers at selected Copec service stations; an item that does not fit may be held in the shop or Copec office instead.
Read the boundary first
It describes the network's published rule for the named service. It does not prove when your parcel entered the locker, whether a merchant contract changes the period, or whether a local exception applies.
Locker capacity, weekends, public holidays, indoor access hours and transfers to a staffed counter can change what happens in practice. Use the exact carrier notification when it gives a specific deadline.
Methodology & freshness
We show a period only when the carrier or pickup network states it on an official page for the same country and service.
Locker, shop and post-office rules stay separate. A number is never copied from one country or service to another.
Every source has a check date. If its review window expires, the complete guide fails closed until the official evidence is checked again.
When the official source omits the start point or the next handling step, the guide says that instead of filling the gap.
Official rule verified or no duration published
Latest source check: 2026-08-19
Parcels is independent and is not affiliated with any listed carrier.
Have the parcel number?
A published storage period is not a live countdown. If the carrier gives a date or time in its pickup notice, that specific notice is the better reference for that parcel.
