Parcels Tracking Status Guide

Tracking updates

DHL Express tracking statuses

Selected carrier messages explained in plain language, with the current stage, next update, and any action shown by the carrier.

3 full explanations

Status notices

Customs clearance status updated

DHL says the customs process has progressed, for example through inspection or document submission, but the shipment has not yet cleared.

Released from Customs

DHL says customs checks at the destination import hub are complete and the shipment is ready to move toward a DHL processing centre.

Shipment is On Hold

DHL says the shipment has stopped at a processing point and advises the receiver to contact local DHL to learn the reason and follow its instructions.