Skip to status explanation
Parcels Tracking Status Guide

FedEx tracking help

Clearance delay

Official phrase matched Source checked 23 Aug 2026

FedEx says the shipment is still in Customs.

The short answer

What you need to know now

Do I need to do anything?

No recipient action is established. FedEx says it may contact the party most likely able to provide information if action is required.

Where is the package now?

Customs processing controls the next clearance step; the headline does not identify the authority or physical facility.

What update should I wait for?

A specific FedEx request for information or documents would establish an action and the party expected to provide it.

When should I check again?

There is no verified waiting time that applies to every package with this status.

Customs clearance: the customs checks that must finish before an international package can continue.

Exact words from the carrier

How the carrier writes this status

English (Canada)
Clearance delay Clearance delay - Import

Parcels may show a translated message. We call wording official only when it matches the cited carrier source.

Useful later updates

What may change the answer

  • A specific FedEx request for information or documents would establish an action and the party expected to provide it.
  • A clearance or released event would establish that the customs stage has progressed or completed.

FedEx lists missing or inaccurate documents, additional regulatory processing, and missing shipment pieces as examples, not as a diagnosis of every delay.

Actions supported by the source

What you can do now

  1. Read the detailed event and any verified FedEx contact notice for a specific request.

  2. Do not upload documents, pay a fee, or contact an authority merely because the broad headline says Clearance delay.

Limits of the status

What this status does not tell us

  • The exact reason for the delay is not established.
  • A document, payment, inspection, recipient action, or release time is not confirmed.

In short: The phrase alone does not identify missing paperwork, payment, inspection, or a release time.

This page explains the carrier's published tracking wording. It is not a delivery guarantee and does not establish liability, compensation, or a required action unless the cited carrier source says so.

Evidence

Official carrier sources

Each phrase is tied to a carrier-owned source. A missing or materially changed source blocks the affected explanation.

English (Canada) FedEx: Clearance delay Source checked 23 Aug 2026

Need the current shipment record?

Track the package separately

This guide explains a status phrase. The tracking page shows the actual timeline supplied for your shipment.

Track a package