13ten are the UK's leading fully tracked, end-to-end packet delivery service for ecommerce businesses, including marketplace retailers.
13ten is used most often when ordering on eBay with eBay Global Shipping Program to ship from US to United Kingdom.
After you've ordered your item, your parcel comes into 13ten from your chosen retailer or seller. Then, we sort and route your parcel via your seller's chosen delivery method. This means your parcel will be delivered to your door by either Royal Mail, Hermes, Yodel or DPD.
As part of our service, we have a tracking team on hand if you have any queries regarding your delivery. If needed our team will even contact the relevant carrier on your behalf to help you with your parcel.
With the help of the Parcels app, you can find out the exact location of your parcel or shipments delivered by "13ten Citipost" in a few seconds.