Canada Post strives to be a world leader in providing innovative physical and electronic delivery solutions, creating value for their customers, employees and all Canadians. Building and maintaining trusted relationships with employees, customers, partners, suppliers and their shareholder is fundamental to their business, their reputation, and their success.
Our online tracking tool lets you use the tracking number from your email notification, mailing label or receipt to find out where your package is, when it is expected to be delivered and to confirm when it is delivered.
To confirm delivery of your parcel, you can use your tracking number, delivery notice card number, or reference number.
Canada Post tracking is not available for inbound Registered Mail™ International, Small Packet™ USA – Air, Small Packet™ International – Air, and Small Packet™ International – Surface.
To track your package, simply enter its tracking, delivery notice card, or reference number in our online Track tool.
Canada Post shipping tracking allows any inbound and outbound international package tracking. Use any Canada Post tracking number or code to locale and follow shipment statuses of your parcel.
You need to find or locate your tracking number first. It can be found on your receipt or package, delivery notice card that you received in the mail, reference number provided by the person who shipped the package.
Just enter your tracking number on top of this page and hit Track Package
You can track your parcel by entering your parcel tracking number into search box above. All you need is your package number to be able to see the status of your package.
Tracking is included with Xpresspost USA. You can track parcels using the unique tracking number. Get Push notifications in our mobile app.
Your best choice for fast, cost-effective shipping of mail and parcels. You can track your items, confirm delivery with a signature and get on-time guarantees to most U.S. states with Xpresspost – USA
Xpresspost USA is Canada Post's fastest option for shipping orders to the U.S.
U.S. Postal Service employees are reminded that Xpresspost-USA items are to be handled as domestic Priority Mail. Also, since this service includes Delivery Confirmation, it is critical that each Xpresspost-USA item receives a delivery scan and signature, if indicated by your scanner. There are no exceptions.
Projected arrival date 2-3 business days in U.S. Delivery standards are for items sent between most major urban centres and depend on origin, destination and other factors. Actual delivery times may vary.
If your parcel doesn’t arrive on time, you get replacement service or credit equivalent to the shipping charges.
Our tracking system is updated to provide you with the most current information available about the location and status of your package.
If your package was mailed within Canada, you can find out:
If your package was mailed to the U.S. or internationally, you can find out:
What is a delivery notice card number? Your delivery notice card number is located on the notification card you received in the mail. Delivery notice card numbers are comprised of 15 digits.
With our package tracking you can easily find out status and location of your Xpresspost package. All because we track Canada Post through every conceivable logistics company, like UBI Smart Parcel or APC Postal Logistics.
Besides, when tracking packages from eBay to Canada shipped using Global Shipping Program we'll find related Canada Post tracking number and track it automaticaly for you.
In certain cases when Amazon order is shipped via APC Postal Logistics, you can even track it with TBA number from Amazon Logistics.
Your tracking number is located on your receipt or directly on your package.
Tracking numbers are comprised of either:
Note: Only the sender can provide the tracking number. Canada Post don’t keep records of tracking numbers by addressee name, address or contact information.
Tracking numbers are typically 11 or 13 alphanumeric characters ending in CA, or 16 digits.
If you sent a parcel through PriorityTM, XpresspostTM, or Regular ParcelTM with delivery confirmation, the tracking number will be at the bottom of your tracking receipt.
If you sent your parcel to the U.S.A. or internationally, the tracking number will appear on your copy of the shipping label as well as on your receipt.
Note: The tracking number will not appear on your receipt if you used one of our prepaid products, but did not mail your parcel at the time of purchase.
If you cannot find your tracking number, we are unable to look it up for you. For privacy reasons Canada Post does not keep records of shipments by address or name. The tracking number is only available on the parcel itself and on your receipt.
Contact the sender of the item to request the tracking number for it. If you ordered your item online, you may find the tracking number in a shipping confirmation email from the sender.
For domestic items delivered within Canada (excluding prepaid envelopes and labels), the tracking number consists of 16 numbers. You can find the tracking number on your receipt or a copy of the shipping label.
For items delivered to the U.S. and internationally, as well as prepaid envelopes and labels, the tracking number consists of 13 characters that include letters and numbers. You can find the tracking number on your receipt or a copy of the shipping label.
Reference numbers are provided by shippers. Because reference numbers are chosen by the shipper, duplicates may exist. To avoid duplicates, enter a date range when searching for your reference number; only reference numbers active during the specified time period will be displayed.
Canada Post offers 4 domestic parcel delivery services
Canada Post offers 6 international package and parcel services
Canada Post Corporation functions as the primary postal operator in Canada. Originally known as Royal Mail Canada (the operating name of the Post Office Department of the Canadian government founded in 1867), rebranding was done to the “Canada Post” name in the late 1960s.
Canada Post provided service to more than 16 million addresses and delivered nearly 8.4 billion mail items in 2016. Delivery takes place via traditional "to the door" service and centralized delivery by 25,000 letter carriers, through a 13,000 vehicle fleet. There are more than 6,200 post offices across the country, a combination of corporate offices and private franchises that are operated by retailers, such as drugstores.
Parcels app allows you to track the packages delivered by Canada Post, as well as any packages sent from China, Hong Kong, Singapore, or bought on AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com, Shopee and other popular online stores.
| Status | Description |
|---|---|
| In transit | |
| Delivered | |
| Item accepted | |
| Notice card left indicating where and when to pick up item | |
| Item has arrived in Canada and was sent for further processing | |
| Item on hold | |
| Item presented to customs | |
| International item has left originating country and is en route to Canada | |
| Item picked up by Canada Post | |
| Shipment picked up by Canada Post | |
| Item has been presented to Canada Border Services Agency for customs review | |
| International item processed in originating country | |
| International item released from Customs for processing by Canada Post | |
| Electronic information submitted by shipper | |
| Item has been sent to customs in the destination country | |
| International item mailed in originating country | |
| Extreme weather conditions at this location; item delayed | |
| International item is in transit to the delivery office | |
| International Item being prepared for export | |
| International item being forwarded to destination country | |
| International item has been forwarded onwards to destination | |
| Signature image recorded for Online viewing | |
| Item has arrived at the delivery office in the destination country | |
| Customs has released item to post office | |
| Item accepted at the Post Office | |
| International item has arrived at transit destination | |
| Item out for delivery | |
| Item successfully delivered | |
| International shipment has arrived in a foreign country | |
| Business closed for the day. Item on hold for second delivery attempt | |
| Item being returned to sender. Incomplete address | |
| Item processed | |
| Verifying recipient's address; Possible delay | |
| Attempted delivery. Notice card left indicating where item can be picked up | |
| Item rescheduled for delivery next business day | |
| Item arrived | |
| Item arrived at the Undeliverable Mail Office. Please contact Cust Service | |
| Item available for pickup at Post Office | |
| Item redirected to recipient's new address | |
| Item departed | |
| Item re-routed due to processing error; Possible delay | |
| Item has arrived in foreign country | |
| Delivered to community mailbox or parcel locker | |
| Item was released by Customs and is now with Canada Post for processing | |
| Item in transit to Post Office | |
| Item has been released by Customs | |
| Delivered to community mailbox, parcel locker or apt./condo mailbox | |
| Delivered to community mailbox, parcel locker or apt./condo mailbox | |
| In transit | |
| Item processed |
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