Founded in 2014 by James Chin Moody, Sean Geoghegan and Craig Davis, Sendle helps small business thrive by making door-to-door parcel delivery simple, reliable and affordable. Our customers are our bees knees and the heart of our business, they are the inventive, entrepreneurial, hard-working heart of the Australian economy. We spend a lot of time listening to our customers; we’re not just a software company that happens to love logistics, we’re game-changers who through great technology, design and people build things that matter and make a difference for our customers.
If you have received a tracking email which informs you that your parcel has been delivered to a secure location, below is the information you need to collect your parcel.
Fastway Couriers. The most common collection locations for Fastway Couriers are news agencies or convenience stores. These are called Parcel Connect locations.
Couriers Please. Couriers Please use secure locations such as news agencies and convenience stores called POPStores, and secure lockers called POPStations.
Sendle ensures you always get the best fit for your delivery. Sendle uses a dynamic network of delivery providers based around Australia and will automatically match you with the best door-to-door delivery service based on the quality measures in our system.
Sendle's delivery partners already ship over 30 million packages a year - so you know your parcel is in safe hands.
Parcels app allows you to track the packages delivered by Sendle, as well as any packages sent from China, Hong Kong, Singapore, or bought on AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com, Shopee and other popular online stores.